In-Store Retail Associate & Customer Experience Pro

Clicks Group Limited; Pretoria; On-site; ZAR 100,000 - 156,000; Full time

Job summary

Clicks Group is seeking a proactive in-store team member in Pretoria to deliver service excellence at the point of sale. You will handle cash, promote clubcard rewards, enroll members, and maintain merchandising standards to ensure a positive customer experience.

Ideal candidates have basic maths skills, a retail/FMCG background, and a strong customer focus. The role involves teamwork and adherence to store procedures in a busy retail environment.

Qualifications

• Retail/FMCG background preferred
• Basic maths calculations
• Knowledge of clubcard promotions and POS operations
• Excellent customer service skills

Responsibilities

• Execute all POS and store duties efficiently and accurately
• Handle cash safely and enroll new clubcard members
• Promote promotions to customers and drive clubcard participation
• Maintain store merchandising and housekeeping standards
• Provide friendly, professional service and act as brand ambassador
• Keep updated knowledge on products, ranges, promotions and events

Job description

Clicks Group is seeking a proactive in-store team member in Pretoria to deliver service excellence at the point of sale. You will handle cash, promote clubcard rewards, enroll members, and maintain merchandising standards to ensure a positive customer experience.

Ideal candidates have basic maths skills, a retail/FMCG background, and a strong customer focus. The role involves teamwork and adherence to store procedures in a busy retail environment.