In-Store Cashier & Customer Experience Champion

Clicks Group Limited; Pretoria; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Clicks Group Limited is seeking a retail associate in Pretoria to support daily store operations at the point of sale. You will handle till transactions, promote clubcard signups and promotions, and ensure accurate cash handling while delivering friendly, brand-aligned service.

Knowledge of FMCG, stock procedures, and customer care is important. The role focuses on merchandising upkeep and team collaboration to meet customer expectations and drive sales.

Qualifications

• Desirable: Maths 50% and English 50% at Grade 12 level.
• Desirable: experience in a customer facing role within a retail/FMCG store operations environment.
• Basic maths calculations required for till transactions and promotions.
• Understanding of stock management procedures and customer service excellence.

Responsibilities

• Efficiently execute all operational activities at the point of sale in a timely manner.
• Maintain accuracy when scanning merchandise and collecting payment, including clubcard rewards.
• Safely handle cash at all times and enroll new clubcard members.
• Promote Clicks' clubcard and promotions to drive sales and customer satisfaction.
• Deliver superior customer service as a brand ambassador in-store.
• Maintain merchandising standards and general housekeeping per store guidelines.
• Stay updated on products, ranges, promotions and events to inform customers.
• Work with colleagues to ensure smooth store operations and POS efficiency.

Skills

Basic maths

Retail/FMCG experience

Stock management

Customer service

Education

Grade 12 Maths & English (Desirable)

Job description

Clicks Group Limited is seeking a retail associate in Pretoria to support daily store operations at the point of sale. You will handle till transactions, promote clubcard signups and promotions, and ensure accurate cash handling while delivering friendly, brand-aligned service.

Knowledge of FMCG, stock procedures, and customer care is important. The role focuses on merchandising upkeep and team collaboration to meet customer expectations and drive sales.