In-Store Customer Experience Associate

Clicks Group Limited; Randburg; In loco; ZAR 100.000 - 145.000; Tempo pieno

Descrizione del lavoro

Clicks Group Limited in Randburg is seeking a Permanent Retail Associate to execute in-store POS activities and merchandising. You will handle cash, promotions, and clubcard enrollments to enhance the customer experience.

The role requires basic maths, good customer service skills, and the ability to promote promotions while maintaining store standards. A candidate with FMCG retail exposure will have an advantage.

Competenze

• Desirable: maths 50% and English 50% at Grade 12 level
• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Mansioni

• Execute all operational activities at the point of sale efficiently.
• Maintain accuracy when scanning merchandise and collecting payment.
• Enroll new Clicks clubcard members to boost participation targets.
• Promote promotions to increase sales and customer satisfaction.
• Deliver superior customer service as a brand ambassador.
• Maintain merchandising and housekeeping to store standards.

Conoscenze

Planning and Organising

Problem-solving

Customer orientation

Relating and networking

Following instructions and procedures

Delivering results

Teamwork

Persuasion

Resilience

Formazione

Grade 12 maths and english

Descrizione del lavoro

Clicks Group Limited in Randburg is seeking a Permanent Retail Associate to execute in-store POS activities and merchandising. You will handle cash, promotions, and clubcard enrollments to enhance the customer experience.

The role requires basic maths, good customer service skills, and the ability to promote promotions while maintaining store standards. A candidate with FMCG retail exposure will have an advantage.