In-Store Cashier & Customer Experience Champion

Clicks Group Limited; Pretoria; On-site; ZAR 100,000 - 156,000; Full time

Job summary

Clicks Group is hiring for an in-store role in Pretoria to support POS operations, cash handling, and customer service excellence. You will promote clubcard membership, maintain merchandising standards, and ensure accurate scanning and payments while delivering a friendly customer experience.

Desirable: background in a retail/FMCG environment, knowledge of promotions, and stock procedures. The role requires strong planning, communication, and teamwork to meet targets.

Qualifications

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Responsibilities

• Execute all POS operations in store efficiently and accurately
• Promote Clicks' clubcard and enroll new members
• Maintain cash handling accuracy and protect cash at all times
• Deliver superior customer service and act as a brand ambassador
• Maintain merchandising standards and housekeeping per store guidelines
• Stay updated on products, promotions, and events to advise customers

Skills

Planning

Problem solving

Customer focus

Networking

Following procedures

Delivery

Teamwork

Persuasion

Resilience

Education

Maths 50%

English 50% (Grade 12)

Job description

Clicks Group is hiring for an in-store role in Pretoria to support POS operations, cash handling, and customer service excellence. You will promote clubcard membership, maintain merchandising standards, and ensure accurate scanning and payments while delivering a friendly customer experience.

Desirable: background in a retail/FMCG environment, knowledge of promotions, and stock procedures. The role requires strong planning, communication, and teamwork to meet targets.