Retail Cashier & Customer Service Advocate

Clicks Group Limited; Johannesburg; On-site; ZAR 78,000 - 123,000; Full time

Job summary

Clicks Group in Johannesburg is seeking a customer-focused team member to support store operations. You will handle cash and sales at the point of sale, promote the Clicks clubcard, enroll new members, and maintain accurate till practices.

You will also assist with merchandising and store standards, stay informed on promotions, and deliver friendly service that reflects the brand. Prior experience in retail FMCG is desirable; maths and English at Grade 12 level preferred.

Qualifications

• Basic maths calculations.
• Retail/FMCG background and understanding of merchandising and promotions principles.
• Understanding of stock management procedures.
• Knowledge of customer service excellence.

Responsibilities

• Execute POS operations accurately and efficiently at the point of sale.
• Maintain high accuracy when scanning merchandise and handling payments.
• Promote the Clicks clubcard and enroll new members to hit targets.
• Create a positive customer experience and act as a brand ambassador.
• Maintain merchandising standards and store housekeeping per guidelines.
• Stay informed on promotions and product knowledge to assist customers.

Skills

Planning

Problem-solving

Customer orientation

Relating & networking

Following instructions

Delivering results

Teamwork

Persuading & influencing

Pressure handling

Education

Grade 12 (Maths/English 50%)

Job description

Clicks Group in Johannesburg is seeking a customer-focused team member to support store operations. You will handle cash and sales at the point of sale, promote the Clicks clubcard, enroll new members, and maintain accurate till practices.

You will also assist with merchandising and store standards, stay informed on promotions, and deliver friendly service that reflects the brand. Prior experience in retail FMCG is desirable; maths and English at Grade 12 level preferred.