Hybrid Telecoms Network Operations Lead

Placements24; Cape Town; Hybrid; ZAR 900,000 - 1,800,000; Full time

Benefits offered by this job

Hybrid work model

Medical coverage

Pension contributions

Performance bonuses

Career development

Job summary

Placements24 is seeking an experienced Telecoms Network Operations Manager based in Cape Town, Western Cape. The role combines on-site collaboration with remote flexibility to lead a team of network engineers and technicians, oversee 24/7 NOC operations, and ensure service reliability, performance, and security of the network infrastructure.

You will drive operational excellence, mentor staff, manage budgets and vendor relationships, and deliver regular performance reports.

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or related field.

Responsibilities

• Lead and manage the daily operations of the network operations center (NOC), ensuring 24/7 monitoring and support.
• Develop and implement operational strategies to optimize network performance, reliability, and efficiency.
• Supervise, mentor, and develop a team of network engineers and technicians, fostering a collaborative and results-oriented environment.
• Oversee incident management, problem resolution, and change management processes to minimize service disruptions.
• Ensure adherence to service level agreements (SLAs) and KPIs for network services.
• Manage network capacity planning, ensuring scalability to meet future demand.
• Collaborate with engineering, deployment, and customer support teams to resolve complex issues and enhance service delivery.
• Develop and deliver regular reports on network performance, operational status, and team productivity.

Skills

Team leadership

ITIL knowledge

Telecom networking

Network monitoring

Budget management

Vendor management

4G/5G expertise

IP networking

Education

Bachelor's degree in Electrical Engineering

Bachelor's degree in Computer Science

Bachelor's degree in Telecommunications

Tools

SolarWinds

Nagios

Network monitoring tools

Job description

Placements24 is seeking an experienced Telecoms Network Operations Manager based in Cape Town, Western Cape. The role combines on-site collaboration with remote flexibility to lead a team of network engineers and technicians, oversee 24/7 NOC operations, and ensure service reliability, performance, and security of the network infrastructure.

You will drive operational excellence, mentor staff, manage budgets and vendor relationships, and deliver regular performance reports.