Hybrid Senior Telecoms NOC Leader

Placements24; Randburg; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonus

Medical aid

Retirement fund contributions

Hybrid work model

Professional development

Industry certifications

Job summary

Placements24 is seeking a Senior Telecoms Network Operations Manager to lead the Network Operations Centre (NOC) and ensure peak service availability across a large telecoms infrastructure in Randburg, Gauteng. The role combines strategic oversight with hands-on leadership of network engineers and technicians.

The position is hybrid, requiring regular office presence for leadership and planning, with some remote work flexibility.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or a related field.
• Master’s degree is a plus.
• 8–10 years of progressive experience in telecommunications network operations, with 3–5 years in leadership.
• Experience with LAN, WAN, IP and wireless technologies; network monitoring and ticketing.
• Strong leadership, communication and stakeholder management skills.
• Familiarity with ITIL frameworks and service management best practices.

Responsibilities

• Lead and manage the Network Operations Centre (NOC) team and daily network operations.
• Develop and enforce operational policies for monitoring, fault management and performance optimization.
• Oversee proactive monitoring and issue resolution to minimise service disruptions.
• Manage incident response and resolution processes.
• Drive continuous improvement initiatives and automation within the NOC.
• Develop and manage operational budgets and resource planning.
• Lead workforce management, training, performance management and development.
• Collaborate with engineering, customer support and product teams for seamless service delivery.
• Stay updated on emerging network technologies and tools.
• Ensure compliance with industry regulations and security best practices.

Skills

Leadership

Team management

Incident resolution

Analytical thinking

Stakeholder management

Communication

Problem solving

ITIL familiarity

Education

Bachelor’s degree in Computer Science/IT/Electrical Engineering

Master’s degree (advantage)

Job description

Placements24 is seeking a Senior Telecoms Network Operations Manager to lead the Network Operations Centre (NOC) and ensure peak service availability across a large telecoms infrastructure in Randburg, Gauteng. The role combines strategic oversight with hands-on leadership of network engineers and technicians.

The position is hybrid, requiring regular office presence for leadership and planning, with some remote work flexibility.