Hybrid Telecoms Network Operations Specialist

Placements24; South Africa; Hybrid; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Shift allowances

Medical insurance

Retirement fund contributions

Annual bonuses

Hybrid work model

Job summary

Placements24 in South Africa is seeking a vigilant Telecoms Network Operations Specialist to monitor, manage and maintain large-scale network infrastructure in Paarl. The role combines on-site duties with hybrid remote work and focuses on ensuring network availability and quick incident response.

You will work with NMS tools, perform routine checks, document incidents and collaborate with engineers to improve operational processes and service quality for thousands of users.

Qualifications

• High school diploma or equivalent; a diploma or degree in Telecommunications, IT, or a related field is advantageous.
• Experience with monitoring tools (SolarWinds, Nagios, Zabbix) and incident management.
• Experience with ticketing systems (ServiceNow, Jira) for incident and problem management.

Responsibilities

• Monitor network performance and availability using NMS.
• Respond to alarms and alerts, identify root causes.
• Perform first-level troubleshooting and escalate complex issues.
• Execute routine maintenance tasks including software updates and configuration checks.
• Document events, steps, and resolutions in ticketing systems.
• Collaborate with field technicians and engineering teams to resolve outages.
• Contribute to process improvements in network operations.
• Maintain records of configurations and status.
• Participate in on-call rotation for after-hours support.
• Ensure compliance with security policies.

Skills

NMS proficiency

Troubleshooting

Incident management

Communication

Education

Diploma or Degree in Telecommunications/IT or related field

Tools

SolarWinds

Nagios

Zabbix

Jira

ServiceNow

Job description

Placements24 in South Africa is seeking a vigilant Telecoms Network Operations Specialist to monitor, manage and maintain large-scale network infrastructure in Paarl. The role combines on-site duties with hybrid remote work and focuses on ensuring network availability and quick incident response.

You will work with NMS tools, perform routine checks, document incidents and collaborate with engineers to improve operational processes and service quality for thousands of users.