Remote Telecoms Network Operations Leader

Placements24; Soweto; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Fully remote work

Medical, dental, and vision insurance

Retirement fund contributions

Professional development opportunities

High-performance laptop and home офисe

Generous annual leave

Job summary

Placements24 is seeking an experienced Telecoms Network Operations Manager to lead a remote-first team across South Africa. You will be responsible for uptime, performance, security, and SLA adherence for nationwide network infrastructure.

You will guide incident, problem, and change management, monitor network metrics, and drive continuous improvement while coordinating with vendors and stakeholders. This fully remote role offers flexibility and remote collaboration opportunities.

Qualifications

• 10+ years of progressive experience in telecommunications network operations.
• At least 5 years in a leadership or management role.
• Proven experience managing remote technical teams.
• Extensive knowledge of network protocols and technologies (MPLS, BGP, DWDM).
• Strong ITIL framework knowledge for incident, problem, and change management.
• Experience with network monitoring, performance analysis, and security tools.
• Excellent strategic thinking, problem-solving and decision-making.
• Exceptional communication and stakeholder management abilities.
• Ability to thrive in a fast-paced remote-first environment.
• Relevant industry certifications (e.g., CCIE, ITIL Expert) are advantageous.

Responsibilities

• Oversee daily operations of the telecommunications network ensuring uptime and performance.
• Lead and mentor a remote team of network operations engineers and technicians.
• Develop and implement incident, problem, and change management processes.
• Monitor network performance, identify trends, and implement proactive measures.
• Ensure SLAs and KPIs are met across the network.
• Manage vendor relationships to ensure QoS.
• Develop and maintain network documentation and procedures.
• Drive continuous improvement in network operations.
• Oversee network security operations and policy adherence.
• Manage capacity planning and resource allocation.
• Prepare regular performance and incident reports for senior management.

Skills

Leadership

Remote team management

Incident management

Problem management

Change management

Network monitoring

Security tools

Strategic thinking

Communication skills

Stakeholder management

Education

Bachelor's degree in Computer Science, Electrical Engineering, Telecommunications, or a related field

Master's degree (advantage)

Tools

Network management systems

ITIL tools

Monitoring tools

Job description

Placements24 is seeking an experienced Telecoms Network Operations Manager to lead a remote-first team across South Africa. You will be responsible for uptime, performance, security, and SLA adherence for nationwide network infrastructure.

You will guide incident, problem, and change management, monitor network metrics, and drive continuous improvement while coordinating with vendors and stakeholders. This fully remote role offers flexibility and remote collaboration opportunities.