Hybrid Student Support & Wellness Coordinator

Placements24; LegKraal Gate; Hybrid; ZAR 240,000 - 320,000; Full time

Benefits offered by this job

Hybrid work arrangement

Professional development opportunities

Job summary

Placements24 is seeking a proactive Student Support Coordinator in Mahikeng, North West. You will provide direct student support, connect students with services, and help develop programs to boost engagement and retention.

The role requires strong interpersonal skills, empathy, and experience in student services. A hybrid on-campus and remote work arrangement is offered to support student success.

Qualifications

• Bachelor's degree in Psychology, Social Work, Education, Counseling, or a related field.
• 2+ years of experience in student services or related support in education.
• Strong understanding of student development theories and best practices.
• Excellent communication, active listening, and interpersonal skills.
• Empathy with students and non-judgmental support.
• Proficiency in student information systems and office software.
• Strong organizational and time management skills.
• Crisis intervention abilities.
• Ability to work independently and in a team.
• Commitment to an inclusive and supportive environment.

Responsibilities

• Provide direct support and guidance on academic, personal, and social concerns.
• Assess student needs and connect them with campus services (counseling, advising, health, financial aid).
• Develop and implement programs to enhance student engagement and retention.
• Serve as a liaison between students, faculty, and staff to resolve issues.
• Maintain confidential student records and track progress.
• Organize and deliver workshops on study skills, time management, stress management.
• Assist onboarding of new students and help them acclimate.
• Respond to inquiries via phone, email, and in-person.
• Collaborate with student services staff for cohesive support.
• Contribute to continuous improvement of services based on feedback.

Skills

Communication

Active listening

Interpersonal skills

Empathy

Time management

Organizational skills

Crisis intervention

Independent work

Team collaboration

Education

Bachelor's degree in Psychology, Social Work, Education, Counseling, or related field

Tools

Student information systems

Office software

Job description

Placements24 is seeking a proactive Student Support Coordinator in Mahikeng, North West. You will provide direct student support, connect students with services, and help develop programs to boost engagement and retention.

The role requires strong interpersonal skills, empathy, and experience in student services. A hybrid on-campus and remote work arrangement is offered to support student success.