Hybrid Retail Projects Lead | Operations & Tech Enablement

Placements24; Vereeniging; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work model

Medical aid and retirement fund

Paid annual leave

Professional development opportunities

Direct impact on customer experience

Collaborative team environment

Job summary

Placements24 seeks a Project Manager to lead retail operations and customer experience initiatives in Vereeniging, Gauteng. This hybrid role involves coordinating cross-functional teams, optimizing store performance, and implementing new retail technologies.

The ideal candidate will have 6+ years in project management within retail or supply chain, with a proven ability to manage multiple stakeholders and drive process improvements. Strong communication and leadership are essential.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum 6 years of experience in project management, with a strong focus on retail operations or supply chain.
• Proven experience in managing projects that involve process improvement and technology implementation.
• Familiarity with retail management systems and ERP solutions is an advantage.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall).
• Excellent communication, leadership, and interpersonal skills.
• Ability to work effectively in a hybrid model, balancing remote tasks with on-site presence in Vereeniging.
• Strong analytical and problem-solving capabilities.
• Proficiency in project management software.
• Must be based in or willing to travel frequently to Vereeniging, Gauteng.

Responsibilities

• Develop and execute project plans for retail operations enhancement projects in Vereeniging, Gauteng.
• Manage project timelines, budgets, and resources, ensuring successful project delivery.
• Coordinate with cross-functional teams, including store management, logistics, IT, and marketing.
• Identify opportunities for process improvement within retail operations and supply chain.
• Implement new retail technologies and systems, overseeing training and adoption.
• Manage stakeholder expectations and provide regular project status updates.
• Conduct post-project evaluations to measure success and identify lessons learned.
• Ensure projects align with the company's strategic goals and enhance the overall customer experience.
• Monitor KPIs related to operational efficiency and customer satisfaction.
• Mitigate project risks and proactively address any challenges that arise.

Skills

Stakeholder management

Analytical skills

Communication

Hybrid work adaptability

Leadership

Education

Bachelor's degree in Business Administration or related field

Tools

ERP systems

PM software

MS Project

Job description

Placements24 seeks a Project Manager to lead retail operations and customer experience initiatives in Vereeniging, Gauteng. This hybrid role involves coordinating cross-functional teams, optimizing store performance, and implementing new retail technologies.

The ideal candidate will have 6+ years in project management within retail or supply chain, with a proven ability to manage multiple stakeholders and drive process improvements. Strong communication and leadership are essential.