Hybrid NOC Network Support Engineer (L1)

NTT DATA, Inc.; Johannesburg; Hybrid; ZAR 180,000 - 300,000; Full time

Job summary

NTT DATA is seeking an entry-level NOC Network Support Engineer to assist with configuring, monitoring and maintaining our global network infrastructure. You will work under supervision alongside senior engineers to design and troubleshoot networking solutions across WAN/LAN environments.

The role emphasizes learning, collaboration across IT teams, and opportunities to pursue networking certifications in a dynamic hybrid workplace.

Qualifications

• Information Technology certificate, Diploma or relevant IT certification.
• CCNA, CCNA–related or Juniper certs are beneficial.
• CCNA (Being non-negotiable)

Responsibilities

• Assist in configuring and maintaining network devices (routers, switches, firewalls, access points).
• Support network configurations, ensuring alignment with best practices.
• Collaborate with network team to monitor performance, availability and security.
• Help identify and address network incidents to minimize downtime.
• Create and update technical documentation including diagrams and procedures.
• Assist in planning Uogrades and deploying patches with senior engineers.

Skills

Networking fundamentals

Device configuration

Troubleshooting

Communication

Team collaboration

Learning mindset

Education

Information Technology certificate or diploma

CCNA or similar certs (beneficial)

CCNA (non-negotiable)

Tools

Routers

Switches

Firewalls

Access Points

Job description

NTT DATA is seeking an entry-level NOC Network Support Engineer to assist with configuring, monitoring and maintaining our global network infrastructure. You will work under supervision alongside senior engineers to design and troubleshoot networking solutions across WAN/LAN environments.

The role emphasizes learning, collaboration across IT teams, and opportunities to pursue networking certifications in a dynamic hybrid workplace.