Hybrid IT Support Specialist — Troubleshooting & Growth
Placements24
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Benefits offered by this job
Job summary
Placements24 in Randburg is seeking an experienced IT Support Specialist to join our team in a hybrid work arrangement. You will provide technical help to staff, troubleshoot hardware, software, and network issues, and ensure smooth IT operations to support productivity.
The role emphasizes strong communication, timely ticket resolution, and maintaining IT documentation. You will work from the Randburg office as required and have opportunities to pursue professional certifications and career
Qualifications
- Proven experience as an IT Support Specialist or similar role.
- Strong skills in Windows/macOS, MS Office, and business apps.
- Proficient in network troubleshooting and remote support.
- Excellent communication and user-focused service.
- Ability to prioritize tasks in a fast-paced environment.
- Hybrid work with Randburg office attendance.
Responsibilities
- Provide technical support for hardware, software, and network issues to end-users.
- Install, configure, and maintain computer systems and peripherals.
- Respond to and resolve support tickets within SLAs.
- Perform system maintenance, updates, and security checks.
- Manage IT assets, inventory, and lifecycle.
- Maintain IT documentation and knowledge base.
Skills
Tools
Job description
Placements24 in Randburg is seeking an experienced IT Support Specialist to join our team in a hybrid work arrangement. You will provide technical help to staff, troubleshoot hardware, software, and network issues, and ensure smooth IT operations to support productivity.
The role emphasizes strong communication, timely ticket resolution, and maintaining IT documentation. You will work from the Randburg office as required and have opportunities to pursue professional certifications and career
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