Hybrid IT Support Specialist - Education Tech Champion

Placements24

LegKraal Gate

Hybrid

ZAR 180,000 - 300,000

Full time

8 days ago

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Benefits offered by this job

Hybrid work model

Professional development

Competitive salary

Job summary

Placements24 seeks an IT Support Specialist for an educational institution in Mahikeng. The role blends on-site hardware management with remote troubleshooting to ensure reliable systems for staff and students.

You will support Windows and macOS workstations, printers, and classroom IT equipment, delivering timely user assistance in a hybrid environment. Strong problem-solving and customer service are essential.

Qualifications

Relevant degree or diploma in Information Technology, Computer Science, or a related field.
Proven experience in IT support, preferably within an educational environment.
Strong knowledge of Windows and macOS operating systems.
Familiarity with network protocols, hardware troubleshooting, and software installation.
Excellent problem-solving skills and customer service orientation.

Responsibilities

Provide technical support for hardware, software, and network issues for students and staff.
Install, configure, and maintain computer systems, printers, and other peripherals.
Troubleshoot network connectivity problems and assist with network administration tasks.
Respond to IT support requests in a timely and efficient manner, prioritizing urgent issues.
Assist with the setup and management of IT equipment for classrooms and administrative offices.
Maintain inventory of IT assets and ensure proper documentation of support activities.