Hybrid E-commerce Operations Specialist

Placements24; Upington; Híbrido; ZAR 83 000 - 124 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Resumo da oferta

Placements24 in Upington, Northern Cape, SA, seeks an organized E-commerce Operations Coordinator to support daily online operations, inventory management, and customer support coordination in a hybrid role.

Responsibilities include order processing, stock monitoring, listings maintenance, and reporting, with a proactive owner mindset and strong admin skills. 2+ years in a related role preferred; salary is hourly and negotiable.

Qualificações

• High school diploma or equivalent; a certificate or diploma in Business Administration or related field is a plus.
• Minimum of 2 years of experience in an administrative, operations, or customer service role, preferably within e-commerce.
• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Excellent attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace.
• Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce) is advantageous.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proactive attitude and willingness to learn new skills.
• Basic understanding of inventory management and order fulfillment processes.

Responsabilidades

• Assist in managing online order processing and fulfillment, ensuring accuracy and timeliness.
• Monitor inventory levels and coordinate with suppliers or warehouse teams to maintain stock availability.
• Support customer service inquiries via email, phone, and social media channels, escalating issues as needed.
• Coordinate with shipping partners to ensure timely dispatch and delivery of orders.
• Help maintain product listings on the e-commerce platform, ensuring accuracy of descriptions, pricing, and images.
• Assist in generating reports on sales, inventory, and operational performance.
• Ensure compliance with company policies and procedures related to e-commerce operations.
• Support the E-commerce Operations Manager in implementing process improvements.
• Handle returns and exchanges efficiently according to company policy.
• Perform various administrative tasks to support the smooth operation of the e-commerce department.

Conhecimentos

Organizational skills

Time management

Attention to detail

Communication

Teamwork

Proactive attitude

Independent work

Administrative skills

Microsoft Office

Google Workspace

Shopify

WooCommerce

Formação académica

High school diploma

Business Administration certificate/diploma

Ferramentas

Microsoft Word

Microsoft Excel

Outlook

Google Workspace

Shopify

WooCommerce

Descrição da oferta de emprego

Placements24 in Upington, Northern Cape, SA, seeks an organized E-commerce Operations Coordinator to support daily online operations, inventory management, and customer support coordination in a hybrid role.

Responsibilities include order processing, stock monitoring, listings maintenance, and reporting, with a proactive owner mindset and strong admin skills. 2+ years in a related role preferred; salary is hourly and negotiable.