Hybrid Ecommerce Operations Strategist

Placements24; Paarl; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Placements24 is seeking an E-commerce Operations Specialist in Paarl, Western Cape. This hybrid role combines remote work with in-office engagement to oversee order fulfillment, inventory control, and logistics optimization across the online store.

The ideal candidate will have strong organizational skills, attention to detail, and a proactive approach to problem-solving. You will enhance customer experience from purchase to delivery and contribute to operational excellence in a dynamic online

Qualifications

• High school diploma or equivalent; degree preferred in Business Admin, Supply Chain or related field.
• Proven experience in e-commerce operations, logistics or inventory management.
• Familiarity with e-commerce platforms (Shopify/Magento) and order management systems.
• Strong organizational skills and exceptional attention to detail.
• Excellent problem-solving and analytical abilities.
• Proficiency in Microsoft Excel and MS Office.

Responsibilities

• Oversee daily e-commerce operations including order processing and fulfillment.
• Collaborate with 3PL providers to ensure timely shipping.
• Monitor stock levels and coordinate with suppliers for optimal availability.
• Improve operational processes to boost efficiency and reduce costs.
• Manage customer service inquiries related to orders, shipping, and returns.
• Analyze operations data to identify trends and improvement opportunities.
• Ensure product information and pricing accuracy on the platform.
• Assist in selecting and implementing new operational tools or technologies.

Skills

Organizational skills

Attention to detail

Problem solving

Communication

Education

High school diploma

Business Administration degree

Supply Chain/Logistics degree

Tools

Shopify

Magento

Excel

Job description

Placements24 is seeking an E-commerce Operations Specialist in Paarl, Western Cape. This hybrid role combines remote work with in-office engagement to oversee order fulfillment, inventory control, and logistics optimization across the online store.

The ideal candidate will have strong organizational skills, attention to detail, and a proactive approach to problem-solving. You will enhance customer experience from purchase to delivery and contribute to operational excellence in a dynamic online