Hybrid E-commerce Ops Coordinator: Fulfillment & Logistics

Placements24; LegKraal Gate; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Hybrid work model

Professional development

Job summary

Placements24 seeks an E-commerce Operations Coordinator to manage day-to-day online business operations, including order fulfillment, inventory management, and logistics coordination. Based in Mahikeng, North West, ZA, this hybrid role collaborates with internal teams and partners to optimize processes and deliver excellent service.

The ideal candidate has 2+ years in e-commerce operations, strong supply chain knowledge, and excellent organizational skills.

Qualifications

• Bachelor's degree in Supply Chain Management, Business Administration, Operations Management, or related field.
• Minimum of 2 years in e-commerce operations, logistics, or supply chain management.
• Solid understanding of inventory management and order fulfillment.
• Proficiency with inventory management software and e-commerce platforms.
• Hybrid work experience is beneficial.

Responsibilities

• Oversee order fulfillment from placement to delivery with accuracy and timeliness.
• Coordinate with warehouse staff, carriers, and 3PLs for inventory and dispatch.
• Monitor inventory levels across channels to prevent stockouts or overstock.
• Process returns and exchanges efficiently to ensure customer satisfaction.
• Develop and implement operational process improvements to cut costs.
• Maintain records and generate reports on key metrics like order volume and turnover.
• Collaborate with customer service on order-related inquiries.
• Support E-commerce Operations Manager on projects and daily tasks.

Skills

Problem solving

Analytical thinking

Organizational skills

Communication skills

Education

Bachelor's degree in Supply Chain Management

Tools

Inventory management software

E-commerce platforms

Job description

Placements24 seeks an E-commerce Operations Coordinator to manage day-to-day online business operations, including order fulfillment, inventory management, and logistics coordination. Based in Mahikeng, North West, ZA, this hybrid role collaborates with internal teams and partners to optimize processes and deliver excellent service.

The ideal candidate has 2+ years in e-commerce operations, strong supply chain knowledge, and excellent organizational skills.