Hybrid E‑commerce Operations Coordinator

Placements24; Paarl; Híbrido; ZAR 240 000 - 360 000; Tempo integral

Resumo da oferta

Placements24 in Paarl, Western Cape, seeks an E-commerce Operations Coordinator to manage inventory, coordinate order fulfillment, and liaise with 3PLs and suppliers. The role supports online store efficiency and customer satisfaction through accurate processing and timely deliveries.

The ideal candidate has 2+ years in e-commerce operations, strong organizational skills, and proficiency with CRM/ERP systems. A hybrid work setup is offered in Paarl.

Qualificações

• 2+ years in e-commerce operations, logistics, or supply chain roles.
• Experience with inventory and order fulfillment processes.
• Relevant qualification in logistics, supply chain or business administration preferred.

Responsabilidades

• Oversee inventory levels and ensure accuracy to avoid stockouts or overstock.
• Coordinate order fulfillment including picking, packing, and shipping.
• Liaise with 3PLs and carriers to manage deliveries and resolve issues.
• Maintain supplier relationships and ensure timely goods delivery.
• Handle customer inquiries related to operations, tracking, returns, and damaged goods.
• Monitor KPIs and identify process improvements.
• Record inventory, orders, and shipments in the e-commerce system.
• Collaborate with sales and marketing to support promos and launches.
• Ensure compliance with regulations and company policies for ops and logistics.

Conhecimentos

E-commerce operations

Inventory management

Logistics coordination

Supplier relations

CRM/ERP software

Communication skills

Analytical skills

Time management

Formação académica

Bachelor's degree in Logistics / Supply Chain / Business Administration

Ferramentas

CRM systems

ERP systems

Inventory management software

3PL systems

Descrição da oferta de emprego

Placements24 in Paarl, Western Cape, seeks an E-commerce Operations Coordinator to manage inventory, coordinate order fulfillment, and liaise with 3PLs and suppliers. The role supports online store efficiency and customer satisfaction through accurate processing and timely deliveries.

The ideal candidate has 2+ years in e-commerce operations, strong organizational skills, and proficiency with CRM/ERP systems. A hybrid work setup is offered in Paarl.