Hybrid E-commerce Operations & Logistics Leader

Placements24; Pretoria; Hybrid; ZAR 700,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Professional development

Collaborative environment

Benefits package

Job summary

Placements24 in Pretoria, Gauteng, is seeking an experienced E-commerce Operations and Logistics Manager to oversee supply chain and fulfilment. You will optimize inventory, warehousing, shipping and returns, leading a team to deliver exceptional customer service and cost-efficient operations.

The role requires a strong background in e-commerce logistics, analytical thinking and proven leadership in a dynamic environment, with hybrid work options between office and remote work in Pretoria.

Qualifications

• Bachelor’s degree in a related field and 5+ years in e-commerce ops/logistics.
• Proven track record in warehouse operations, inventory control and order fulfilment.
• Strong knowledge of supply chain principles and best practices.
• Experience with WMS and ERP systems; excellent analytical skills and vendor management.
• Ability to lead and develop a high-performing logistics team in a fast-paced environment.

Responsibilities

• Oversee e-commerce logistics, including inventory, warehousing, order fulfilment and shipping.
• Develop strategies to optimise warehouse operations for efficiency and cost savings.
• Manage relationships with 3PLs, carriers and suppliers.
• Ensure timely and accurate order processing and fulfilment to meet customer expectations.
• Maintain inventory control systems to minimise stockouts and overstocking.
• Develop and manage the logistics budget and identify cost-saving opportunities.
• Monitor KPIs such as accuracy, on-time delivery, and shipping costs.
• Analyse data to identify trends and bottlenecks, driving improvements.
• Lead and mentor warehouse and logistics teams to foster performance and growth.
• Stay updated with industry best practices and emerging tech in e-commerce logistics.

Skills

Supply chain management

Logistics operations

Warehouse management

WMS

ERP systems

Data analysis

Vendor management

Leadership

Excel

Education

Bachelor's degree in Supply Chain Management, Logistics, Business Administration

Tools

Warehouse Management Systems (WMS)

ERP systems

Microsoft Excel

Job description

Placements24 in Pretoria, Gauteng, is seeking an experienced E-commerce Operations and Logistics Manager to oversee supply chain and fulfilment. You will optimize inventory, warehousing, shipping and returns, leading a team to deliver exceptional customer service and cost-efficient operations.

The role requires a strong background in e-commerce logistics, analytical thinking and proven leadership in a dynamic environment, with hybrid work options between office and remote work in Pretoria.