Our client is looking for a highly organized and creative Banqueting & Events Coordinator to manage and execute successful events at their venue in Centurion. This role involves planning, coordinating, and overseeing all aspects of banquets, conferences, and private functions, ensuring flawless delivery from conception to completion. You will liaise directly with clients to understand their needs, coordinate with internal teams (catering, AV, banqueting staff), and ensure that every event meets the highest standards of quality and client satisfaction. The ideal candidate is detail-oriented, a proactive communicator, and possesses a passion for creating memorable experiences.
Key Responsibilities
- Plan, organize, and execute all assigned banqueting and event functions, including weddings, corporate events, and parties.
- Serve as the primary point of contact for clients, providing expert guidance and support throughout the planning process.
- Coordinate with internal departments such as catering, banqueting staff, and AV technicians to ensure seamless event execution.
- Develop event proposals, menus, floor plans, and timelines to meet client requirements and venue capabilities.
- Manage event budgets, ensuring profitability and timely invoicing and payment collection.
- Conduct post-event follow-ups to gather feedback and maintain client relationships.
Requirements
- Minimum 2 years of experience in event planning or banqueting coordination, preferably in a hotel or venue setting.
- Demonstrated experience in managing multiple events simultaneously while maintaining attention to detail.
- Excellent organizational, time management, and communication skills.
- Proficiency in event management software and standard office applications.
- Ability to work flexible hours, including evenings and weekends, as dictated by event schedules.
Benefits
- Competitive salary commensurate with experience.
- Opportunity to work on a variety of prestigious events.
- Comprehensive health and wellness benefits package.
- Professional development and training opportunities in event management.
- A collaborative and dynamic work environment within the hospitality sector.
Duties
- Front-of-house hospitality and restaurant reservations
- Boardroom and corporate meeting bookings
- Events and function coordination
- Customer and community relationship building
- Marketing and business development support
Guest Experience & Reservations
- Welcome guests warmly and professionally and create an exceptional first impression.
- Manage restaurant reservations, booking enquiries, cancellations, amendments, and special requests.
- Maintain an accurate and up-to-date booking diary.
- Coordinate larger or special bookings with the kitchen and service teams.
- Handle customer concerns professionally and take ownership of resolving issues.
Boardroom & Corporate Bookings
- Manage the boardroom diary and maximise its utilisation.
- Respond to corporate enquiries and coordinate dates, numbers and requirements.
- Explain and sell boardroom packages, including beverages and light snacks, breakfast, lunch and tailored catering options.
- Provide clear information on pricing and inclusions.
- Coordinate with the operational team to ensure the boardroom and catering are professionally prepared.
- Build