Hr Manager

Phoenix Recruitment; Cape Town; On-site; ZAR 520,000 - 820,000; Full time

Job summary

Phoenix Recruitment is seeking an experienced HR Manager to lead human resources initiatives for a prestigious luxury jewellery brand with Head Offices in Cape Town. You will oversee recruitment, KPI planning, training and development, policy creation, and staff management.

The successful candidate will optimise HR delivery, ensure compliance, and provide leadership within the HR department while partnering with business heads to ensure effective management of human capital in the retail

Qualifications

• Bachelor’s degree in human resources management.
• 5-8 years HR generalist experience, 3 at managerial level.
• Experience in service or retail environments.

Responsibilities

• Oversee recruitment and selection processes including job analyses and interview panels.
• Provide guidance on employee relations, grievances and disciplinary matters.
• Lead payroll processes, contracts, documentation and compliance.
• Develop and implement HR policies, procedures and training programs.
• Support performance management, appraisals and development plans.
• Ensure statutory and regulatory compliance (WSP/EEP).
• Mentor HR staff and drive overall HR operations and reporting.

Skills

HR generalist

Recruitment

Employee relations

Performance management

Policy development

Payroll administration

Education

Bachelor's degree in Human Resources

Job description

A prestigious luxury Jewellery Brand with Head Offices based in Cape Town is looking for an experienced HR Manager to join their team and lead human resources initiatives.

The HR Manager will be responsible for overseeing all aspects of human resources within the company. This includes recruitment, KPI planning, training and development, policy creation, and staff management.

The successful candidate will optimise the HR operational delivery and overall compliance within the company and provide functional leadership within the HR department and partner with departmental / business heads to ensure operational effectiveness and optimal management of the human capital in the business.

Financial:

• Plan, implement and monitor relevant advertisement (recruitment) requirements
• Manage staff overpayments

Internal Industrial Relations / Employee Relations:

• Manage and implement industrial relations policies and strategies by supporting management to ensure labour stability and productive workforce relationships
• Provide HR support and advice pertaining to grievance and disciplinary measures and providing an HR presence during investigatory meetings and disciplinary hearings
• Guide managers on how to manage poor performance within their teams in line with company policy and best practice, provide coaching tips and guidance on how to give feedback
• Ensure all CCMA cases are appropriately managed so that the Company is correctly represented
• Assist management in chairing disciplinary hearings

Policies:

• Promote the corporate values and culture by ensuring the company conforms with applicable HR related regulations and statutes as well as company procedures and policies and advise management / staff accordingly
• Ensure uniformity and consistency of application

HR Administration and Payroll:

• Ensure that HR operational objectives are being met in terms of service delivery, quality and compliance of employee contracts, documentation, policies, payroll processes, leave management and systems

Recruitment and Selection:

• Manage recruitment and selection activities including job analysis and implementation of valid selection tools
• Ensure the recruitment and retention strategies of the business strategic workforce plans are implemented.
• Prepare advertisements for all vacant staff positions
• Shortlist and interview shortlisted candidates
• Conduct exit interviews to gather qualitative and quantitative data that is used in understanding reasons for leaving and create plans to reduce attrition

Statutory Compliance:

• Ensuring implementation of the Workplace Skills Plan (WSP) and Employment Equity Plan (EEP)
• Review work of HR Officer to ensure all work is up to date and properly completed
• Exercise appropriate planning to ensure that staff deadlines for deliverables are met

Mentoring:

• Manage and coach the subordinate (HR Officer) to ensure consistent application of HR policies and procedures across all areas
• Provide ongoing growth for the HR department

Performance Management:

• Manage the Performance Planning and Review process and provide training to management and staff
• Support managers in developing clear, measurable objectives
• Assist with the development of progressive improvement plans for under-performers
• Performance management compliance – subordinates appraisals conducted quarterly

Requirements:

• Matric (Grade 12)
• Bachelor’s degree in human resources management and field is required
• A minimum of 5- 8 years HR generalist experience (3 of which are at managerial level) covering the holistic HR offering, preferably in a service related or Retail environment