HR Manager

Craven Cottage CC; Cape Town; On-site; ZAR 300,000 - 600,000; Full time

Job summary

Craven Cottage CC is seeking an experienced HR Generalist to plan and manage recruitment, payroll, and employee relations in a CAPE TOWN-based role. You will support management in grievances, disciplinary matters and investigations, chair hearings, and ensure policy compliance across the workforce.

The role requires a Bachelor’s degree in HR Management and 5–8 years of HR generalist experience (3 at managerial level), preferably in service or retail.

Qualifications

• Matric (Grade 12).
• Bachelor’s degree in human resources management is required.
• A minimum of 5–8 years HR generalist experience (3 at managerial level) in a service-related or retail environment.

Responsibilities

• Plan, implement and monitor recruitment requirements.
• Manage staff overpayments.
• Provide HR support and advice on grievances and disciplinary matters.
• Chair disciplinary hearings and assist management in IR matters.
• Promote corporate values and ensure compliance with HR regulations and company policies.
• Oversee payroll processes, leave management and HR documentation.
• Mentor and coach HR staff to ensure consistent policy application.
• Manage performance planning, reviews and improvement plans for under-performers.

Education

Bachelor’s degree in Human Resources Management

Job description

Financial

• Plan, implement and monitor relevant advertisement (recruitment) requirements
• Manage staff overpayments

Internal Industrial Relations / Employee Relations

• Manage and implement industrial relations policies and strategies by supporting management to ensure labour stability and productive workforce relationships
• Provide HR support and advice pertaining to grievance and disciplinary measures and providing an HR presence during investigatory meetings and disciplinary hearings
• Guide managers on how to manage poor performance within their teams in line with company policy and best practice, provide coaching tips and guidance on how to give feedback
• Ensure all CCMA cases are appropriately managed so that the Company is correctly represented
• Assist management in chairing disciplinary hearings

Policies

• Promote the corporate values and culture by ensuring the company conforms with applicable HR related regulations and statutes as well as company procedures and policies and advise management / staff accordingly
• Ensure uniformity and consistency of application

HR Administration and Payroll

• Ensure that HR operational objectives are being met in terms of service delivery, quality and compliance of employee contracts, documentation, policies, payroll processes, leave management and systems

Recruitment and Selection

• Manage recruitment and selection activities including job analysis and implementation of valid selection tools
• Ensure the recruitment and retention strategies of the business strategic workforce plans are implemented.
• Prepare advertisements for all vacant staff positions
• Shortlist and interview shortlisted candidates
• Conduct exit interviews to gather qualitative and quantitative data that is used in understanding reasons for leaving and create plans to reduce attrition

Statutory Compliance

• Ensuring implementation of the Workplace Skills Plan (WSP) and Employment Equity Plan (EEP)
• Review work of HR Officer to ensure all work is up to date and properly completed
• Exercise appropriate planning to ensure that staff deadlines for deliverables are met

Mentoring

• Manage and coach the subordinate (HR Officer) to ensure consistent application of HR policies and procedures across all areas
• Provide ongoing growth for the HR department

Performance Management

• Manage the Performance Planning and Review process and provide training to management and staff
• Support managers in developing clear, measurable objectives
• Assist with the development of progressive improvement plans for under-performers
• Performance management compliance – subordinates appraisals conducted quarterly

Requirements

• Matric (Grade 12)
• Bachelor’s degree in human resources management and field is required
• A minimum of 5– 8 years HR generalist experience (3 of which are at managerial level) covering the holistic HR offering, preferably in a service related or Retail environment