Hr Manager - Cape Town

HotelJobs; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Luxury Jewellery Brand in Cape Town seeks an experienced HR Manager to lead all HR initiatives, spanning recruitment, policy creation, payroll, and staff management. The role optimises HR operations, ensures regulatory compliance, and partners with business heads to maximise human capital.

You will oversee industrial relations, performance management, mentoring, and compliance with WSP/EEP and company procedures. A strong service/retail HR background is preferred.

Qualifications

• 5-8 years HR generalist experience, including managerial experience.
• Bachelor's degree in human resources management is required.
• Relevant tertiary HR qualification required.
• Experience in a service or retail environment is preferred.

Responsibilities

• Oversee recruitment and selection processes, including job analysis and selection tools.
• Develop and implement HR policies and ensure compliance.
• Manage payroll processes and HR administration.
• Provide mentoring and leadership to the HR Officer.
• Lead performance planning and appraisal processes.
• Coordinate industrial relations and liaise with CCMA as needed.
• Ensure WSP and EEP planning and reporting.

Skills

HR generalist

Recruitment

Employee relations

Performance management

Policy development

Payroll administration

Education

Bachelor's degree in HR

HR qualification

Tertiary qualification

Job description

A prestigious luxury Jewellery Brand with Head Offices based in Cape Town is looking for an experienced HR Manager to join their team and lead human resources initiatives. The HR Manager will be responsible for overseeing all aspects of human resources within the company. This includes recruitment; KPI planning, training and development; policy creation; and staff management. The successful candidate will optimise the HR operational delivery and overall compliance within the company and provide functional leadership within the HR department and partner with departmental / business heads to ensure operational effectiveness and optimal management of the human capital in the business.

Financial

• Plan; implement and monitor relevant advertisement (recruitment) requirements
• Manage staff overpayments

Internal Industrial Relations / Employee Relations

• Manage and implement industrial relations policies and strategies by supporting management to ensure labour stability and productive workforce relationships
• Provide HR support and advice pertaining to grievance and disciplinary measures and providing an HR presence during investigatory meetings and disciplinary hearings
• Guide managers on how to manage poor performance within their teams in line with company policy and best practice, provide coaching tips and guidance on how to give feedback
• Ensure all CCMA cases are appropriately managed so that the Company is correctly represented
• Assist management in chairing disciplinary hearings

Policies

• Promote the corporate values and culture by ensuring the company conforms with applicable HR related regulations and statutes as well as company procedures and policies and advise management / staff accordingly
• Ensure uniformity and consistency of application

HR Administration and Payroll

• Ensure that HR operational objectives are being met in terms of service delivery, quality and compliance of employee contracts, documentation, policies, payroll processes, leave management and systems

Recruitment and Selection

• Manage recruitment and selection activities including job analysis and implementation of valid selection tools
• Ensure the recruitment and retention strategies of the business strategic workforce plans are implemented.
• Prepare advertisements for all vacant staff positions
• Shortlist and interview shortlisted candidates
• Conduct exit interviews to gather qualitative and quantitative data that is used in understanding reasons for leaving and create plans to reduce attrition

Statutory Compliance

• Ensuring implementation of the Workplace Skills Plan (WSP) and Employment Equity Plan (EEP)
• Review work of HR Officer to ensure all work is up to date and properly completed
• Exercise appropriate planning to ensure that staff deadlines for deliverables are met

Mentoring

• Manage and coach the subordinate (HR Officer) to ensure consistent application of HR policies and procedures across all areas
• Provide ongoing growth for the HR department

Performance Management

• Manage the Performance Planning and Review process and provide training to management and staff
• Support managers in developing clear, measurable objectives
• Assist with the development of progressive improvement plans for under-performers
• Performance management compliance – subordinates appraisals conducted quarterly

Requirements

• Matric (Grade 12)
• Relevant tertiary HR qualification
• Bachelor's degree in human resources management and field is required
• A minimum of 5- 8 years HR generalist experience (3 of which are at managerial level) covering the holistic HR offering, preferably in a service related or Retail environment