Hotel Security Lead – Protect Guests, Patrol & Respond

Fidelity Services Group; Wes-Kaap; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Fidelity Services Group is seeking a diligent Hotel Security Officer to safeguard guests, staff, and property within a hotel setting. The role emphasizes maintaining a welcoming atmosphere while enforcing safety protocols and addressing security concerns.

Key duties include patrolling premises, responding to emergencies, inspecting security systems, and coordinating with management to train staff. PSIRA certification and strong communication are required for success.

Qualifications

• Excellent communication and interpersonal skills for interacting with guests and staff.
• Presentable appearance and professional demeanor.
• Proven security experience, preferably in hospitality.
• Familiar with security systems and safety protocols.

Responsibilities

• Monitor and patrol hotel premises to detect suspicious activities and security breaches.
• Respond to emergencies and coordinate with local authorities when needed.
• Inspect security equipment and systems to ensure proper functioning.
• Enforce hotel policies and safety procedures for a safe environment.
• Assist guests and staff with security-related information and directions.
• Provide security briefings and training to hotel staff as needed.
• Document incidents and maintain detailed records of activities.
• Support investigations and contribute to a safer hotel environment.

Skills

Communication

Guest service

Professional appearance

Interpersonal skills

Education

PSIRA certification

Tools

Surveillance equipment

Job description

Fidelity Services Group is seeking a diligent Hotel Security Officer to safeguard guests, staff, and property within a hotel setting. The role emphasizes maintaining a welcoming atmosphere while enforcing safety protocols and addressing security concerns.

Key duties include patrolling premises, responding to emergencies, inspecting security systems, and coordinating with management to train staff. PSIRA certification and strong communication are required for success.