Five-Star Hotel Security Lead - Senior Supervisor

Fidelity Services Group; Wes-Kaap; In loco; ZAR 240.000 - 360.000; Tempo pieno

Descrizione del lavoro

Fidelity Services Group is seeking dedicated Hotel Security Officers to join our team at a prestigious five-star hotel. You will focus on guest and staff safety, maintain a welcoming atmosphere, and project a professional image.

Key duties include patrolling premises, responding to incidents, ensuring security equipment operates correctly, and collaborating with hotel staff to uphold safety protocols. English fluency and PSIRA certification are required.

Competenze

• PSIRA certification required.
• 3–5 years supervising experience, preferably in hospitality.
• Excellent English communication skills.
• Neatly groomed and professional appearance.
• Able to travel to Cape Town and Tokai areas.
• Computer literacy and basic report writing.

Mansioni

• Monitor and patrol hotel premises to prevent intrusion and detect suspicious activity.
• Respond promptly to incidents and guest inquiries.
• Ensure CCTV and alarm systems are functional and report malfunctions.
• Provide excellent guest service while addressing security concerns.
• Coordinate with hotel management to enforce safety protocols.
• Maintain accurate daily logs and incident reports.
• Run regular checks of guest areas to ensure security.
• Participate in ongoing security training and development.

Conoscenze

PSIRA certification

English fluency

Supervisory experience

Hospitality background

Security best practices

Formazione

PSIRA Grade A/B Certificate

Matric

Strumenti

Computer literacy

Descrizione del lavoro

Fidelity Services Group is seeking dedicated Hotel Security Officers to join our team at a prestigious five-star hotel. You will focus on guest and staff safety, maintain a welcoming atmosphere, and project a professional image.

Key duties include patrolling premises, responding to incidents, ensuring security equipment operates correctly, and collaborating with hotel staff to uphold safety protocols. English fluency and PSIRA certification are required.