Hotel General Manager

Placements24; LegKraal Gate; Hybrid; ZAR 1,400,000 - 2,100,000; Full time

Benefits offered by this job

Highly competitive salary

Bonus potential

Executive benefits

Hybrid work arrangements

Career advancement

Job summary

Placements24 seeks a seasoned Hotel General Manager to lead a prominent hotel in Mahikeng. You will oversee all operations, drive financial performance, and uphold the highest service standards across front office, F&B, housekeeping, and maintenance.

The role requires 7–10 years in hotel management with at least 3 years in a GM role, plus strong leadership and proven P&L experience. A Bachelor's in Hospitality is preferred; MBA or equivalent is a plus. Hybrid work is possible.

Qualifications

• 7–10 years in hotel management, with at least 3 years as General Manager.
• Strong revenue generation and cost-control experience.
• Proven leadership and interpersonal skills.

Responsibilities

• Direct and manage all hotel operations (front office, housekeeping, F&B, sales, maintenance).
• Develop and implement strategic business plans to hit revenue and profitability goals.
• Ensure exceptional guest service standards across all departments.
• Recruit, train, and motivate hotel staff to maintain high performance.
• Oversee budgeting, forecasting, and cost control to maximize profitability.
• Ensure health, safety, and legal compliance across the property.

Skills

Hotel management

P&L management

Leadership

Education

Bachelor's degree in Hospitality Management

MBA or equivalent experience

Job description

About the Role

Our client is seeking a seasoned and visionary Hotel General Manager to lead a prominent hotel property in Mahikeng . This executive role requires a strategic leader capable of overseeing all hotel operations, driving financial performance, enhancing guest satisfaction, and maintaining the highest standards of service and operational excellence. You will be responsible for staff management, sales and marketing initiatives, and ensuring the hotel's reputation as a premier destination. The ideal candidate possesses extensive experience in hotel management and a proven ability to lead a diverse team towards success.

Key Responsibilities

• Direct and manage all hotel operations, including front office, housekeeping, food and beverage, sales, and maintenance.


• Develop and implement strategic business plans to achieve revenue and profitability goals.


• Ensure exceptional guest service standards are consistently met and exceeded across all departments.


• Recruit, train, motivate, and manage hotel staff, fostering a positive and high-performance culture.


• Oversee budgeting, financial forecasting, and cost control measures to maximize profitability.


• Maintain the physical integrity of the hotel and ensure compliance with all health, safety, and legal regulations.

Requirements

• Minimum of 7-10 years of progressive experience in hotel management, with at least 3 years as a General Manager.


• Demonstrated success in driving revenue, controlling costs, and managing P&L statements.


• Strong leadership, communication, and interpersonal skills.


• In-depth knowledge of hotel operations, sales, marketing, and financial management.


• Bachelor's degree in Hospitality Management or a related field; MBA or equivalent experience is a plus.


• Ability to adapt to changing market demands and operational needs in Mahikeng .

Benefits

• Highly competitive salary and substantial bonus potential.


• Comprehensive executive benefits package, including health, retirement, and travel perks.


• Significant opportunities for career advancement and professional growth.


• Potential for hybrid work arrangements, balancing on-site leadership with strategic off-site responsibilities.


• An influential role in shaping the future of a key hospitality asset.