Hotel General Manager

Placements24; Benoni; On-site; ZAR 1,400,000 - 2,200,000; Full time

Benefits offered by this job

Executive bonus

Health & retirement

Relocation assistance

Professional development

Premier hotel leadership

Job summary

Placements24 is seeking a seasoned Hotel General Manager to lead its flagship property in Benoni, South Africa. This executive role carries full responsibility for delivering operational and financial success, guiding all departments, ensuring guest satisfaction, and driving revenue growth.

You will shape strategy, oversee front-office, F&B, sales, and maintenance, manage staff, optimize costs, and uphold safety and quality standards.

Qualifications

• 7+ years experience as a Hotel General Manager or senior executive in the hotel industry.
• Demonstrated success in managing P&L, revenue generation and cost control.
• Strong leadership, communication and decision-making skills.
• In-depth knowledge of hotel operations, sales, marketing and customer service best practices.
• Experience with hotel management systems (PMS) and related software.
• Bachelor's degree in Hospitality Management, Business Administration or related field preferred.

Responsibilities

• Oversee all hotel operations including front office, housekeeping, F&B, sales & marketing, and maintenance.
• Develop and execute strategic business plans to achieve revenue and profitability goals.
• Ensure exceptional guest service standards across all touchpoints.
• Manage hotel staff including recruitment, training, performance management and motivation.
• Control operational costs and optimize resource allocation to maximize profitability.
• Maintain the property and ensure compliance with safety and regulatory standards.

Skills

P&L management

Revenue generation

Cost control

Leadership

Communication

Decision-making

Hotel operations

Sales & Marketing

Customer service

PMS experience

Education

Bachelor's degree in Hospitality Management or Business Administration

Tools

PMS software

Job description

About the Role

Our client is seeking a seasoned and strategic Hotel General Manager to lead their flagship property in Benoni . This executive role involves full responsibility for the operational and financial success of the hotel, including leading all departments, ensuring guest satisfaction, and driving revenue growth. You will be instrumental in maintaining and enhancing the hotel's reputation for excellence. This is a premier opportunity for an experienced leader to make a significant impact, guiding a dedicated team and shaping the future of a prestigious hospitality asset.

Key Responsibilities

• Oversee all hotel operations, including front office, housekeeping, food & beverage, sales & marketing, and maintenance.
• Develop and execute strategic business plans to achieve revenue and profitability goals.
• Ensure exceptional guest service standards are maintained and enhanced across all touchpoints.
• Manage all hotel staff, including recruitment, training, performance management, and motivation.
• Control operational costs and optimize resource allocation to maximize profitability.
• Maintain the physical condition of the property and ensure compliance with all safety and regulatory standards.

Requirements

• Extensive experience (e.g., 7+ years) as a Hotel General Manager or in a senior executive role within the hotel industry.
• Demonstrated success in P&L management, revenue generation, and cost control.
• Strong leadership, communication, and decision-making skills.
• In-depth knowledge of hotel operations, sales, marketing, and customer service best practices.
• Experience with hotel management systems (PMS) and operational software.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

Benefits

• Highly competitive executive salary and bonus structure.
• Comprehensive health, retirement, and insurance benefits.
• Generous paid time off and relocation assistance if applicable.
• Opportunities for continued professional development and executive training.
• The chance to lead and shape a premier hotel property.