Hotel Duty Manager - Mid-Scale Hotel

Placements24; Vereeniging; On-site; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Competitive annual salary

Accommodation allowance or on-site

Employee discounts on hotel services

Health insurance and retirement fund

Job summary

Placements24 seeks a dedicated Hotel Duty Manager to oversee daily operations at a mid-scale hotel in Vereeniging, Gauteng. You will be the senior on-site representative, ensuring smooth functioning across departments and maintaining brand standards to deliver exceptional guest experiences.

The role requires 2+ years in hotel supervision, strong leadership, and a solid understanding of PMS. On-site duties include managing front desk, housekeeping, F&B, and maintenance with robust problem-solving

Qualifications

• Minimum 2 years in a hotel supervisory or management role.
• Ability to lead a diverse team and motivate staff.
• Strong knowledge of hotel operations and PMS systems.

Responsibilities

• Oversee all hotel operations during shifts, including front desk, housekeeping, F&B, and maintenance.
• Maintain high standards of guest service and address concerns promptly.
• Supervise on-duty staff with clear direction and support.
• Handle cash, float management, and end-of-day procedures accurately.
• Respond to emergencies and apply established protocols.
• Conduct regular inspections to ensure cleanliness, safety and brand compliance.

Job description

About the Role

Our client is seeking a dedicated and experienced Hotel Duty Manager to oversee daily operations at their well-established mid-scale hotel in Vereeniging . This critical role ensures the smooth functioning of all hotel departments during your shift, focusing on exceptional guest service, staff supervision, and effective problem-solving. You will be the senior on-site representative, responsible for maintaining the hotel's standards and ensuring a positive experience for all guests in Gauteng .

Key Responsibilities

• Oversee and manage all hotel operations during assigned shifts, including front desk, housekeeping, F&B, and maintenance.
• Ensure the highest standards of guest service are maintained, addressing guest concerns and issues promptly and professionally.
• Supervise and motivate on-duty staff, providing clear direction and support.
• Handle cash, float management, and end-of-day procedures accurately.
• Respond effectively to emergencies and implement established protocols.
• Conduct regular inspections of the hotel to ensure cleanliness, safety, and adherence to brand standards.

Requirements

• Minimum of 2 years of experience in a supervisory or management role within the hotel industry.
• Proven ability to lead and motivate a diverse team.
• Strong understanding of hotel operations across various departments.
• Excellent problem-solving and decision-making skills under pressure.
• Good communication and interpersonal abilities.
• Familiarity with hotel management systems (PMS).

Benefits

• Competitive annual salary.
• Accommodation allowance or on-site accommodation may be provided.
• Employee discounts on hotel services and stays.
• Health insurance and retirement fund contribution.
• Career growth opportunities within the hotel group.