Hospitality Receptionist: Guest Experience & Growth

Go Skills Cafe; Cape Town; On-site; ZAR 89,000 - 112,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Go Skills Cafe in Cape Town is seeking an experienced receptionist to deliver exceptional front-desk service for our hospitality clients. You will greet guests, answer calls, manage appointments, and support office administration.

The ideal candidate will have at least two years in a receptionist role within hospitality, excellent communication, strong organization, and a friendly, professional demeanor. This full-time position offers health benefits and paid time off in a dynamic, team-oriented

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years experience as a receptionist, preferably in the hospitality industry.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office and other relevant software.
• Strong organizational and multitasking abilities.
• Ability to handle multiple priorities and work in a fast-paced environment.
• Knowledge of the hospitality industry is a plus.
• Professional and friendly demeanor.

Responsibilities

• Greet and welcome clients and visitors in a professional and friendly manner.
• Answer and direct incoming calls and emails to the appropriate person or department.
• Maintain a clean and organized reception area.
• Manage and schedule appointments and meetings.
• Assist with administrative tasks such as filing, data entry, and document preparation.
• Handle client inquiries and provide information about our services.
• Assist with marketing and sales efforts, including sending out promotional materials and following up with potential clients.
• Maintain client records and ensure confidentiality.
• Collaborate with team members to ensure smooth operations and excellent customer service.
• Handle any other duties as assigned by management.

Skills

Communication skills

Customer service

Organizational skills

MS Office

Education

High school diploma

Tools

Microsoft Office

Job description

Go Skills Cafe in Cape Town is seeking an experienced receptionist to deliver exceptional front-desk service for our hospitality clients. You will greet guests, answer calls, manage appointments, and support office administration.

The ideal candidate will have at least two years in a receptionist role within hospitality, excellent communication, strong organization, and a friendly, professional demeanor. This full-time position offers health benefits and paid time off in a dynamic, team-oriented