Seasoned Hospitality Receptionist — Elevate Guest Experience

Go Skills Cafe; Gqeberha; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Go Skills Cafe in Gqeberha, Eastern Cape, is seeking an experienced receptionist to deliver exceptional guest experiences in the hospitality industry. The role focuses on welcoming clients, handling inquiries, and supporting daily operations with a professional and friendly demeanour.

The ideal candidate has at least two years in reception, strong communication and organizational skills, and proficiency in Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of experience as a receptionist, preferably in hospitality.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office and other relevant software.

Responsibilities

• Greet and welcome clients and visitors in a professional and friendly manner
• Answer and direct incoming calls and emails to the appropriate person or department
• Maintain a clean and organized reception area
• Manage and schedule appointments and meetings
• Assist with administrative tasks such as filing, data entry, and document preparation
• Handle client inquiries and provide information about our services
• Assist with marketing and sales efforts, including sending out promotional materials and following up with potential clients
• Maintain client records and ensure confidentiality
• Collaborate with team members to ensure smooth operations and excellent customer service
• Handle any other duties as assigned by management

Skills

Communication skills

Customer service

Organizational skills

Multitasking

Teamwork

Independence

Education

High school diploma

Tools

Microsoft Office

Job description

Go Skills Cafe in Gqeberha, Eastern Cape, is seeking an experienced receptionist to deliver exceptional guest experiences in the hospitality industry. The role focuses on welcoming clients, handling inquiries, and supporting daily operations with a professional and friendly demeanour.

The ideal candidate has at least two years in reception, strong communication and organizational skills, and proficiency in Microsoft Office.