Higher Education Administrator (Admissions & Records)

Placements24; East London; On-site; ZAR 300,000 - 480,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive medical aid

Pension fund

Opportunities for professional growth

Job summary

Placements24 is seeking a meticulous Higher Education Administrator in East London, Eastern Cape to manage admissions and records, ensuring accurate enrollment, academic transcripts, and compliance with university policies. The ideal candidate will have a Bachelor’s degree and 3+ years of HE admin experience, with strong SIS proficiency and excellent organizational and communication skills.

The role is on-site, within a vibrant university environment, offering opportunities for professional

Qualifications

• Bachelor's degree in Administration, Education, Business, or a related field.
• Minimum of 3 years of experience in an administrative role within a higher education institution, specifically in admissions or registrar's office.
• Proficiency with student information systems (SIS) and academic record management software.
• Strong understanding of university admissions criteria, academic policies, and record-keeping procedures.
• Excellent organizational skills, with a high degree of accuracy and attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong written and verbal communication skills.
• Ability to handle confidential information with discretion.
• Customer service orientation with the ability to interact effectively with diverse populations.
• Experience working in the South African higher education context is preferred.

Responsibilities

• Oversee the end-to-end admissions process, including application review, candidate communication, and offer management.
• Maintain accurate and up-to-date student records, including enrollment, academic progress, and graduation status.
• Process student registrations, course changes, and withdrawals in accordance with university regulations.
• Generate academic transcripts and issue diplomas and certificates.
• Ensure compliance with all relevant data privacy regulations and university policies.
• Respond to inquiries from prospective students, current students, faculty, and staff regarding admissions and records.
• Liaise with academic departments to ensure accurate program requirements are reflected in the student information system.
• Assist in the planning and execution of commencement ceremonies.
• Contribute to the continuous improvement of administrative processes and systems.
• Support the development and implementation of new administrative technologies.

Skills

Attention to detail

Organizational skills

Written communication

Verbal communication

Customer service

Discretion with confidential info

Education

Bachelor's degree in Administration/ Education/ Business or related field

Tools

SIS

Academic record software

Microsoft Office (Word, Excel, Outlook)

Job description

About the Role

Our client, a well-established tertiary institution in East London, Eastern Cape, is seeking a meticulous and organized Higher Education Administrator to manage admissions and records processes. This role is vital for ensuring the smooth operation of student enrollment, academic record keeping, and compliance with university policies. The ideal candidate will possess excellent attention to detail, strong administrative skills, and a thorough understanding of higher education systems. Join our dedicated administrative team in East London, Eastern Cape and contribute to the academic success of our students from the moment they apply.

Key Responsibilities

• Oversee the end-to-end admissions process, including application review, candidate communication, and offer management.
• Maintain accurate and up-to-date student records, including enrollment, academic progress, and graduation status.
• Process student registrations, course changes, and withdrawals in accordance with university regulations.
• Generate academic transcripts and issue diplomas and certificates.
• Ensure compliance with all relevant data privacy regulations and university policies.
• Respond to inquiries from prospective students, current students, faculty, and staff regarding admissions and records.
• Liaise with academic departments to ensure accurate program requirements are reflected in the student information system.
• Assist in the planning and execution of commencement ceremonies.
• Contribute to the continuous improvement of administrative processes and systems.
• Support the development and implementation of new administrative technologies.

Requirements

• Bachelor's degree in Administration, Education, Business, or a related field.
• Minimum of 3 years of experience in an administrative role within a higher education institution, specifically in admissions or registrar's office.
• Proficiency with student information systems (SIS) and academic record management software.
• Strong understanding of university admissions criteria, academic policies, and record-keeping procedures.
• Excellent organizational skills, with a high degree of accuracy and attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong written and verbal communication skills.
• Ability to handle confidential information with discretion.
• Customer service orientation with the ability to interact effectively with diverse populations.
• Experience working in the South African higher education context is preferred.

Benefits

Our client offers a competitive salary, comprehensive medical aid, pension fund, and opportunities for professional growth and development within a supportive university environment in East London, Eastern Cape. This on-site role ensures direct engagement with students and staff, contributing to the vibrant academic community.