Head Of Operations - Technology

Placements24; South Africa; Hybrid; ZAR 2,600,000 - 3,800,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Performance bonuses

Stock options

Retirement fund

Job summary

Placements24 seeks an accomplished Head of Operations for its technology solutions arm. This senior role oversees the operational framework, aligning strategies with business goals, and driving efficiency across departments while scaling the company’s growth.

The position is based in Centurion, Gauteng, and embraces a hybrid/remote model to support a dynamic tech environment. The ideal candidate has 10+ years in technology operations with senior leadership experience, deep SDLC and Agile

Qualifications

• Master’s degree in Computer Science, Engineering, Business Administration, or related field.
• 10+ years of experience in technology operations management, with senior leadership exposure.
• Strong knowledge of Agile methodologies, DevOps, and cloud infrastructure (AWS).

Responsibilities

• Define and execute operational strategy for the technology division.
• Oversee software development operations including project management, release management, and infrastructure.
• Lead a global team of operations professionals in a remote work environment.
• Implement and optimize processes for product development, deployment, and support.
• Manage budgets, resources, and vendor relationships for technology services.
• Establish and monitor KPIs for efficiency, quality, and team performance.
• Drive continuous improvement to reduce costs and improve reliability.
• Ensure security best practices, compliance, and quality standards.
• Collaborate with engineering, product, and leadership to meet strategic objectives.
• Develop strategies for scaling operations to support growth.

Skills

Leadership

Strategic thinking

Problem solving

Communication

Budgeting

P&L ownership

Agile

DevOps

Cloud infrastructure

Cybersecurity

SDLC

Education

Master’s degree in Computer Science, Engineering, or related field

Tools

AWS

Job description

Head of Operations - Technology Solutions

About the Role Our client, a rapidly growing technology firm specializing in innovative software solutions, is searching for a strategic and experienced Head of Operations. This senior management role is crucial for overseeing and optimizing the operational framework that supports our client's technological advancements and service delivery. The successful candidate will be responsible for aligning operational strategies with business objectives, driving efficiency across all departments, and ensuring the scalable growth of the company. This position offers a unique opportunity to shape the operational future of a forward‑thinking organization based in Centurion, Gauteng, ZA . We are looking for a visionary leader who can manage complex processes, lead cross‑functional teams, and foster an environment of continuous improvement within the tech industry.

• Define and implement operational strategies that support the company's long‑term growth and product development roadmap.
• Oversee daily operations, including project management, service delivery, IT infrastructure, and customer support functions.
• Lead and mentor a diverse team of operational professionals, fostering a culture of innovation, collaboration, and accountability.
• Develop and manage operational budgets, ensuring cost‑effectiveness and resource optimization.
• Identify and implement process improvements and automation opportunities to enhance efficiency and productivity.
• Ensure the scalability of operational processes to accommodate business growth and new market entries.
• Collaborate closely with executive leadership, engineering, sales, and marketing teams to ensure operational alignment.
• Manage vendor relationships and ensure compliance with relevant regulations and industry standards.
• Monitor operational performance metrics and report on key findings and recommendations to the executive team.

• Master’s degree in Business Administration, Operations Management, Computer Science, or a related field.
• Minimum of 10 years of progressive experience in operations management, with at least 5 years in a senior leadership role within the technology or software industry.
• Proven experience in scaling operations for a rapidly growing tech company.
• Strong understanding of software development lifecycle (SDLC) and agile methodologies.
• Exceptional leadership, strategic thinking, and problem‑solving skills.
• Excellent communication, presentation, and interpersonal abilities.
• Experience with financial management, budgeting, and P&L responsibility.
• Familiarity with IT infrastructure, cloud technologies, and cybersecurity best practices.
• Ability to thrive in a fast‑paced, dynamic, and innovative work environment in Centurion, Gauteng, ZA .

Benefits This role comes with a highly competitive executive salary and benefits package, including comprehensive medical and dental insurance, a generous retirement fund, performance bonuses, and stock options. Our client is committed to employee growth, offering significant opportunities for professional development, leadership training, and career advancement. The company culture is one of innovation and collaboration, with a flexible Hybrid work model to support work‑life balance. Join a dynamic team in Centurion, Gauteng, ZA and help shape the future of technology.

About the Role Our client, a cutting‑edge software development company, is seeking a visionary and highly skilled Head of Operations to lead their remote technology operations. This executive position is responsible for architecting and implementing robust operational frameworks that support rapid growth, ensure product delivery excellence, and foster a high‑performance culture within a globally distributed team. The ideal candidate will possess deep expertise in managing software development lifecycles, operationalizing complex technical projects, and leveraging technology to drive efficiency and scalability in a remote‑first environment. This is a unique opportunity to shape the operational backbone of an innovative tech firm, making a profound impact from anywhere. We are looking for a strategic leader passionate about technology and operational excellence.

Key Responsibilities

• Define and execute the operational strategy for the technology division, aligning with company goals.
• Oversee all aspects of software development operations, including project management, release management, and infrastructure.
• Lead and mentor a global team of operations professionals, fostering a collaborative and high‑achieving remote work environment.
• Implement and optimize processes for efficient product development, deployment, and support.
• Manage operational budgets, resource allocation, and vendor relationships for technology infrastructure and services.
• Establish and monitor key performance indicators (KPIs) for operational efficiency, quality, and team performance.
• Drive continuous improvement initiatives to enhance productivity, reduce costs, and improve reliability.
• Ensure adherence to security best practices, compliance requirements, and quality standards.
• Collaborate with engineering, product, and executive leadership to achieve strategic objectives.
• Develop and implement strategies for scaling operations to support business growth.

Requirements

• Master’s degree in Computer Science, Engineering, Business Administration, or a related field.
• 10+ years of experience in technology operations management, with a significant focus on software development environments.
• Proven experience as a senior leader (Director or VP level) in a fast‑paced tech company.
• Extensive knowledge of Agile methodologies, DevOps practices, and cloud infrastructure (AWS,