About the Role
Our client, WhatJobs Direct , is seeking an innovative and forward-thinking Operations Manager - Innovation & Technology to join our team in Stellenbosch . This pivotal role will focus on streamlining operations related to our technology development and implementation processes, ensuring efficiency and scalability. The successful candidate will bridge the gap between cutting-edge technology and operational execution, fostering a culture of continuous improvement and digital transformation. This hybrid position requires a blend of on-site leadership for team engagement and strategic planning capabilities for remote oversight. You will be instrumental in optimizing workflows, managing project pipelines, and ensuring that our technological advancements are seamlessly integrated into our business operations. We are looking for a detail-oriented leader with a passion for technology and a strong understanding of operational best practices within the vibrant Western Cape tech ecosystem.
Key Responsibilities
- Oversee operational aspects of technology development and implementation projects.
- Develop and refine operational processes to support innovation and technology initiatives.
- Manage project timelines, resources, and budgets for technology-related operations.
- Collaborate with engineering, product, and IT teams to ensure seamless integration.
- Identify and implement operational efficiencies and cost‑saving measures in technology deployment.
- Ensure operational readiness for new product launches and technology upgrades.
- Monitor key performance indicators (KPIs) related to operational efficiency and technology adoption.
- Lead and mentor a team of operational specialists and project coordinators.
- Maintain operational documentation and standard operating procedures (SOPs).
- Facilitate communication and collaboration between technical teams and other business units.
Requirements
- Bachelor's degree in Computer Science, Engineering, Operations Management, or a related field.
- Minimum of 7 years of experience in operations management, with a specialization in technology or project management.
- Proven track record of successfully managing operational aspects of technology projects.
- Strong understanding of software development lifecycle (SDLC) and agile methodologies.
- Experience working in a hybrid work environment.
- Familiarity with the technology sector in Stellenbosch and the wider Western Cape region.
- Excellent leadership, communication, and organizational skills.
- Proficiency in project management tools (e.g., Jira, Asana) and collaboration platforms.
- Strong analytical and problem‑solving abilities.
- Ability to manage multiple priorities and work under pressure.
Benefits
- Our client offers a competitive salary package commensurate with experience, along with performance‑based incentives.
- Comprehensive health, dental, and vision insurance coverage is provided.
- A retirement savings plan with generous employer matching is available.
- We invest in our employees' growth through opportunities for continuous learning, access to advanced technology training, and support for professional certifications.
- This hybrid role offers flexibility in work arrangements, balancing on‑site collaboration with remote work convenience.
- Other benefits include a generous annual leave allowance, paid sick leave, and opportunities for professional networking within the tech community.
- Our client fosters an innovative work environment and provides the tools and resources necessary for success in this dynamic role.
- You will have the opportunity to work on cutting‑edge projects and significantly impact the company's technological direction.