Head of Operations - Technology

Placements24; Noord-Kaap; Hybrid; ZAR 1,800,000 - 3,200,000; Full time

Benefits offered by this job

Stock options

Health insurance

Home office allowance

Remote work

Career growth budget

Team retreats

Retirement plan

Job summary

Placements24 is seeking a visionary Head of Operations for a remote-first software development firm. You will architect robust operational frameworks to support rapid growth, oversee software development operations, and drive product delivery excellence across a globally distributed team.

The role requires 10+ years in technology operations, senior leadership at director/VP level, and mastery of Agile, DevOps, and cloud platforms.

Qualifications

• Master’s degree in Computer Science, Engineering, Business Administration, or related field.
• 10+ years of technology operations management experience, with a significant focus on software development environments.
• Proven senior leadership experience (Director or VP) in a fast-paced tech company.
• Extensive knowledge of Agile methodologies, DevOps practices, and cloud infrastructure (AWS, Azure, GCP).
• Strong leadership, communication, and remote team-building capabilities.

Responsibilities

• Define and execute the operational strategy for the technology division, aligning with company goals.
• Oversee all aspects of software development operations, including project management, release management, and infrastructure.
• Lead and mentor a global team of operations professionals, fostering a collaborative and high-achieving remote work environment.
• Implement and optimize processes for efficient product development, deployment, and support.
• Manage operational budgets, resource allocation, and vendor relationships for technology infrastructure and services.
• Establish and monitor KPIs for operational efficiency, quality, and team performance.
• Drive continuous improvement initiatives to enhance productivity and reliability.
• Ensure adherence to security best practices, compliance requirements, and quality standards.
• Collaborate with engineering, product, and executive leadership to achieve strategic objectives.
• Develop and implement strategies for scaling operations to support business growth.

Skills

Leadership

Strategic planning

Remote team leadership

Agile methodologies

DevOps practices

Analytical thinking

Problem-solving

Education

Master's degree

Tools

AWS

Azure

GCP

Job description

About the Role

Our client, a cutting-edge software development company, is seeking a visionary and highly skilled Head of Operations to lead their remote technology operations. This executive position is responsible for architecting and implementing robust operational frameworks that support rapid growth, ensure product delivery excellence, and foster a high-performance culture within a globally distributed team. The ideal candidate will possess deep expertise in managing software development lifecycles, operationalizing complex technical projects, and leveraging technology to drive efficiency and scalability in a remote-first environment. This is a unique opportunity to shape the operational backbone of an innovative tech firm, making a profound impact from anywhere. We are looking for a strategic leader passionate about technology and operational excellence.

Key Responsibilities

• Define and execute the operational strategy for the technology division, aligning with company goals.
• Oversee all aspects of software development operations, including project management, release management, and infrastructure.
• Lead and mentor a global team of operations professionals, fostering a collaborative and high-achieving remote work environment.
• Implement and optimize processes for efficient product development, deployment, and support.
• Manage operational budgets, resource allocation, and vendor relationships for technology infrastructure and services.
• Establish and monitor key performance indicators (KPIs) for operational efficiency, quality, and team performance.
• Drive continuous improvement initiatives to enhance productivity, reduce costs, and improve reliability.
• Ensure adherence to security best practices, compliance requirements, and quality standards.
• Collaborate with engineering, product, and executive leadership to achieve strategic objectives.
• Develop and implement strategies for scaling operations to support business growth.

Requirements

• Master's degree in Computer Science, Engineering, Business Administration, or a related field.
• 10+ years of experience in technology operations management, with a significant focus on software development environments.
• Proven experience as a senior leader (Director or VP level) in a fast-paced tech company.
• Extensive knowledge of Agile methodologies, DevOps practices, and cloud infrastructure (AWS, Azure, GCP).
• Exceptional leadership, communication, and team-building skills, especially with remote teams.
• Strong strategic planning, analytical, and problem-solving capabilities.
• Experience managing significant budgets and P&L responsibilities for technology operations.
• Proficiency in project management tools and operational analytics platforms.
• Ability to thrive in a dynamic, innovative, and rapidly evolving technological landscape.
• Demonstrated success in driving operational excellence and scalability in a tech organization.

Benefits

• Executive-level compensation package including base salary, bonus, and stock options.
• Comprehensive global health, dental, and vision insurance.
• Generous home office setup allowance and technology stipends.
• Flexible working hours and remote work flexibility.
• Significant opportunities for professional growth and impact.
• Annual budget for conferences and professional development.
• Regular virtual team-building activities and potential for in-person retreats.
• Contribution to a retirement savings plan.