Guest Experience Specialist - Front Desk

Trending Talent Solutions; Durban; On-site; ZAR 150,000 - 200,000; Full time

Job summary

Trending Talent Solutions is seeking a friendly and professional receptionist in Durban/Westville to greet visitors, manage calls, and support daily administrative tasks. You will maintain a welcoming reception area, assist with mail and deliveries, and coordinate meeting spaces as needed.

The role requires 2-3 years of reception/administrative experience and proficiency in Microsoft Office, including Excel.

Qualifications

• Matric/Grade 12 or higher required.
• 2-3 years reception/administrative experience.
• Proficiency in Microsoft Office and Excel.

Responsibilities

• Serve as first point of contact for visitors, clients, and employees with a welcoming, professional experience.
• Answer and direct incoming calls; take accurate messages.
• Ensure security procedures for visitors and reception are followed.
• Maintain a neat, organised reception area.
• Handle mail, couriers, and deliveries.

Skills

Communication

Interpersonal skills

Organization

Telephone systems

Education

Matric/Grade 12

Tertiary qualification

Tools

Microsoft Office

Excel

Job description

Trending Talent Solutions is seeking a friendly and professional receptionist in Durban/Westville to greet visitors, manage calls, and support daily administrative tasks. You will maintain a welcoming reception area, assist with mail and deliveries, and coordinate meeting spaces as needed.

The role requires 2-3 years of reception/administrative experience and proficiency in Microsoft Office, including Excel.