Guest Experience Concierge & Night Auditor

Pivot Services; Gqeberha; On-site; ZAR 180,000 - 240,000; Full time

Job summary

City Lodge Hotel Group in Gqeberha (Port Elizabeth) is seeking a Receptionist/Night Auditor to uphold high standards of guest service. You will welcome guests, check them in and out, handle inquiries, and support front office operations.

The role is full-time and based at Town Lodge Gqeberha, delivering courteous service aligned with the group’s standards and sales-focused front desk activities.

Responsibilities

• Welcomes and registers guests on arrival.
• Answers telephone calls and responds to queries and requests.
• Manages guest departures and processes reservations.
• Promotes room sales and performs front office administrative tasks.

Job description

City Lodge Hotel Group in Gqeberha (Port Elizabeth) is seeking a Receptionist/Night Auditor to uphold high standards of guest service. You will welcome guests, check them in and out, handle inquiries, and support front office operations.

The role is full-time and based at Town Lodge Gqeberha, delivering courteous service aligned with the group’s standards and sales-focused front desk activities.