Golf Concierge

Fancourt; George; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Fancourt in George, South Africa, is seeking a Golf Concierge to deliver world-class service to our members and guests on a premier golfing estate.

You will welcome players, meet their needs, manage carts and caddies, and perform starter, marshal, range, drinks cart, and caddy shack duties as required.

The role requires Grade 12, strong golf knowledge, exceptional people skills, reliability, and willingness to work varied hours in all weather.

Qualifications

• Thorough knowledge of golf rules and etiquette.
• Excellent customer service and communication skills.
• Ability to work under pressure and multi-task in a busy golf environment.

Responsibilities

• Welcome members and guests and ensure their golfing experience meets 5-star expectations.
• Meet and fulfill player requirements and assist with general golf needs.
• Stage golf carts and coordinate with caddies as required.
• Allocate caddies and assist as starter, course marshal, and range operator.
• Perform drinks cart attendant duties and other duties as needed.

Skills

Golf knowledge

Customer service

People skills

Education

Grade 12 or equivalent

Job description

NOW RECRUITING - GOLF CONCIERGE!

Fancourt, South Africa's premier golfing, leisure and lifestyle destination, is situated in George in the heart of the Garden Route.

Our Golf Services department is now accepting applications for a Golf Concierge someone who understands golf, has a positive service orientated attitude and a passion for this industry.

In this role you will be responsible for meeting and exceeding our member and guest golfing expectations: ensuring the players receive a world-class experience as expected of a 5-star resort. You will be required to multi-task and perform various general golf duties: welcoming members and guests, ensure all player requirements are met, staging of golf carts, allocation of caddies, act as starter, act as course marshal, driving range operator, drinks cart operator, caddy shack attendant, etc.

Other operational duties and responsibilities might include: (areas and indicators listed are not exhaustive and may be changed / supplemented to accommodate business needs from time to time):

• Stock controls and cash-up,
• Daily handover reports,
• Actively manage the golfer experience on the course,
• Assist golfers with general requirements,
• Some administrative duties.

We consider the following as essential and will test / check for examples of achievement or success in these requirements listed:

• Grade 12 or equivalent,
• Thorough knowledge of the game of golf (the rules and etiquette, golfer requirements, etc.),
• A minimum of 1 year's experience working in a golf environment,
• The ideal candidate must have a proven record of good people skills, and exceptional customer service,
• Must be able to comprehend verbal and written instructions, must be able to successfully carry out such tasks with limited supervision,
• Must be reliable and trustworthy,
• Must show initiative in line with meeting and exceeding customer expectations.

The successful candidate will be physically fit to carry out all reasonable duties associated with this role, and will be able and willing to work additional hours, weekends and public holidays. This job will also require the successful candidate to work in all kinds of weather conditions.

Closing date

02 November 2026

The Company's Employment Equity Plan will be taken into consideration with all appointments.