Global Portfolio Administration Specialist

Jigsaw Group; Cape Town, Johannesburg; On-site; ZAR 320,000 - 460,000; Full time

Job summary

Jigsaw Group is seeking an experienced policy administration professional to manage full lifecycle administration for allocated schemes. The role involves installation, servicing, renewals and terminations, with diligent data capture and coordination of approvals.

Responsibilities include handling quote and installation data, processing changes, and reconciling premiums and member records. Strong MS Office skills and English are essential; Portuguese proficiency is advantageous for cross-border

Qualifications

• Grade 12Mathematics or Accounting required.
• IISA/COP or related qualification advantageous.
• Diploma/degree in business, commerce, insurance, finance advantageous.
• Minimum 3 years’ experience in policy administration or related insurance servicing environment.

Responsibilities

• Administer allocated schemes through full policy lifecycle (hand over, installation, servicing, renewal, amendment, termination).
• Coordinate information, approvals and ensure portfolio data accuracy.

Skills

Full-Lifecycle Administration

Group Risk Knowledge

International/ Reinsurance Awareness

Numerical & Reconciliation Ability

Claims & Underwriting Administration

Planning & Workload Management

Data Quality & Systems Discipline

Stakeholder & Cross-Cultural Comm

Problem Solving & Escalation

Service Orientation & Resilience

Education

Grade 12 with Mathematics or Accounting

IISA/COP or related employee benefits qualification

Diploma or degree in Business Administration/Commerce/Insurance/Finance

3+ years in policy administration or related insurance servicing

Tools

Microsoft Office (Excel)

Job description

Jigsaw Group is seeking an experienced policy administration professional to manage full lifecycle administration for allocated schemes. The role involves installation, servicing, renewals and terminations, with diligent data capture and coordination of approvals.

Responsibilities include handling quote and installation data, processing changes, and reconciling premiums and member records. Strong MS Office skills and English are essential; Portuguese proficiency is advantageous for cross-border