German & English Customer Support Specialist

CB Talents; Cape Town; On-site; ZAR 244,000 - 292,000; Full time

Benefits offered by this job

Competitive pay (R24,000 gross/month)

Medical Aid

Relocation support (flight + 20 nights

Job summary

Concentrix in Umhlanga is hiring Customer Support Specialists fluent in German and English to join a vibrant on-site team. You will handle inquiries by phone, email and chat, delivering a high-quality customer experience on a 24/7 rotating schedule.

The role offers monthly salary of R24,000 plus medical aid and relocation perks, including a local flight to Durban and up to 20 nights of accommodation. A SA ID or residence permit is required.

Qualifications

• Native or fluent proficiency in German and English.
• Matric / Grade 12 qualification is essential.
• Must possess a valid South African ID or a valid residence permit.

Responsibilities

• Deliver exceptional customer support in German and English via phone, email, and chat.
• Resolve inquiries efficiently while providing a high-quality customer experience.
• Work on-site in Umhlanga on a 24/7 rotating schedule.

Skills

German

English

Education

Matric / Grade 12

Job description

Location: Umhlanga, South Africa (On-site)

Salary: R24,000 gross/month + Medical Aid + Relocation Perks

Are you fluent in German and English and ready to build a career with a global leader? Concentrix is hiring Customer Support Specialists to join our dynamic team in the vibrant coastal hub of Umhlanga!

Enjoy a fantastic work environment steps away from world-class beaches, modern amenities, and a thriving business community.

What We Offer

• Competitive Pay: R24,000 gross per month
• Health Coverage: Comprehensive Medical Aid for the employee
• Relocation Support:
  • 1 local flight to Durban prior to your start date
  • 20 nights of premium accommodation (arranged by Concentrix)
• Career Growth: Hands-on training and ongoing career development opportunities

Key Responsibilities

• Deliver exceptional customer support in both German and English via phone, email, and chat.
• Resolve inquiries efficiently while providing a high-quality customer experience.
• Work dynamically across a 24/7 rotating schedule on-site at our Umhlanga office.

Requirements

• Languages: Native or fluent proficiency in both German and English.
• Education: Matric / Grade 12 qualification is essential.
• Work Authorization: Must possess a valid South African ID or a valid residence permit.