German-Speaking On-Site Customer Advisor – Cape Town

Velenosi&Meredith; Cape Town; On-site; ZAR 201,000 - 268,000; Full time

Benefits offered by this job

Flight to Cape Town

Accommodation provided

Job summary

Velenosi&Meredith in Cape Town is seeking a German-speaking Customer Service Consultant for an on-site role. You will support customers in German and English via phone, email and chat for an international online retail project.

The position requires German B2-C2, English, Matric, and customer service experience. You must be willing to work 24/7 rotational shifts, including weekends. The package includes a local flight, accommodation on arrival, and full-time on-site work.

Qualifications

• German proficiency at B2-C2 (spoken and written).
• Good command of English.
• Matric / Grade 12 (essential).
• Customer service or call centre experience preferred.
• Willingness to work 24/7 rotational shifts, including weekends.

Responsibilities

• Provide customer support via phone, email, and chat
• Assist with online orders, deliveries, and general enquiries
• Deliver professional service in German and English
• Work in a fast-paced, customer-focused environment

Skills

German (B2-C2)

English

Customer service

Education

Matric / Grade 12

Job description

Velenosi&Meredith in Cape Town is seeking a German-speaking Customer Service Consultant for an on-site role. You will support customers in German and English via phone, email and chat for an international online retail project.

The position requires German B2-C2, English, Matric, and customer service experience. You must be willing to work 24/7 rotational shifts, including weekends. The package includes a local flight, accommodation on arrival, and full-time on-site work.