Coastal German-Speaking Customer Service Pro (On-Site)

Velenosi&Meredith; Durban; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Flight to Durban

Accommodation provided on arrival

On-site role in Umhlanga

Job summary

Velenosi&Meredith in Umhlanga (Durban) invites a German-speaking Customer Service Consultant to join a dynamic international online retail project. The role is full-time and on-site, offering exposure to a multilingual environment and hands-on support for German and English-speaking customers.

You will handle inquiries by phone, email and chat, assist with orders and deliveries, and thrive in a fast-paced team.

Qualifications

• German proficiency required (B2–C2).
• Good command of English.
• Matric/Grade 12 required.
• Customer service or call centre experience preferred.
• Willingness to work 24/7 rotational shifts, including weekends.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with online orders, deliveries, and general enquiries.
• Deliver professional service in German and English.
• Work in a fast-paced, customer-focused environment.

Skills

German (B2–C2)

English

Education

Matric / Grade 12

Job description

Velenosi&Meredith in Umhlanga (Durban) invites a German-speaking Customer Service Consultant to join a dynamic international online retail project. The role is full-time and on-site, offering exposure to a multilingual environment and hands-on support for German and English-speaking customers.

You will handle inquiries by phone, email and chat, assist with orders and deliveries, and thrive in a fast-paced team.