German-Speaking Customer Advisor - Cape Town
Velenosi&Meredith
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Velenosi&Meredith in Cape Town is seeking a German-speaking Customer Service Consultant for an on-site role. You will support customers in German and English via phone, email and chat for an international online retail project.
The position requires German B2-C2, English, Matric, and customer service experience. You must be willing to work 24/7 rotational shifts, including weekends. The package includes a local flight, accommodation on arrival, and full-time on-site work.
Qualifications
- German proficiency at B2-C2 (spoken and written).
- Good command of English.
- Matric / Grade 12 (essential).
- Customer service or call centre experience preferred.
- Willingness to work 24/7 rotational shifts, including weekends.
Responsibilities
- Provide customer support via phone, email, and chat
- Assist with online orders, deliveries, and general enquiries
- Deliver professional service in German and English
- Work in a fast-paced, customer-focused environment
Skills
Education
Job description
Cape Town, South Africa | On-Site | Start Date: Sept/October 2026
Fluent in German (B2–C2) and looking for an exciting opportunity by the coast? Join an international online retail project supporting customers in German and English.
- Provide customer support via phone, email, and chat
- Assist with online orders, deliveries, and general enquiries
- Deliver professional service in German and English
- Work in a fast-paced, customer-focused environment
- German proficiency B2–C2 (spoken & written)
- Good command of English
- Matric / Grade 12 (essential)
- Customer service or call centre experience (retail advantageous)
- Willingness to work 24/7 rotational shifts, including weekends
- Attractive remuneration package
- One-way local flight to Cape Townprior to start date
- 20 nights accommodation provided on arrival
- Full-time, on-site role in Cape Town
DO NOT APPLY IF YOU DON'T HAVE GERMAN PROFICIENCY
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