German-Speaking Customer Advisor - Cape Town (Relocation Available)
Velenosi&Meredith
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Benefits offered by this job
Job summary
Velenosi&Meredith in Cape Town is seeking a German-speaking Customer Advisor for an on-site role. You will support customers in German and English across phone, email, and chat, handling online orders, deliveries, and inquiries.
Relocation is available from Pretoria; includes one-way flight and 20 nights accommodation; shifts are 24/7 rotational including weekends; ideal for candidates with German B2-C2 and customer service experience.
Qualifications
- German proficiency B2–C2 (spoken and written).
- Good command of English.
- Matric / Grade 12 (essential).
- Customer service or call centre experience (retail advantageous).
Responsibilities
- Provide customer support via phone, email, and chat.
- Assist with online orders, deliveries, and general enquiries.
- Deliver professional service in German and English.
- Work in a fast-paced, customer-focused environment.
Skills
Education
Job description
Fluent in German (B2–C2) and looking for an exciting opportunity by the coast? Join an international online retail project supporting customers in German and English.
Key Responsibilities
- Provide customer support via phone, email, and chat
- Assist with online orders, deliveries, and general enquiries
- Deliver professional service in German and English
- Work in a fast-paced, customer-focused environment
Requirements
- German proficiency B2–C2 (spoken & written)
- Good command of English
- Matric / Grade 12 (essential)
- Customer service or call centre experience (retail advantageous)
- Willingness to work 24/7 rotational shifts, including weekends
What's on Offer
- Attractive remuneration package
- One-way local flight to Cape Town prior to start date
- 20 nights accommodation provided on arrival
- Full-time, on-site role in Cape Town
German-Speaking Customer Advisor - Cape Town (Relocation Available) Pretoria, South Africa
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