German-Speaking Customer Service Specialist On-Site Durban

Velenosi&Meredith; Pretoria; On-site; ZAR 223,000 - 391,000; Full time

Benefits offered by this job

Flight to Durban before start

Accommodation on arrival (20 nights)

Full-time on-site role

Umhlanga location

Job summary

Velenosi&Meredith in Umhlanga, Durban, is seeking a German-speaking Customer Service Consultant for an on-site, full-time role starting August 30 or October 2026. You will support customers in German and English across phone, email and chat, handling orders, deliveries and inquiries in a fast-paced retail environment.

Required: German proficiency (B2–C2), good English, Matric/Grade 12, prior customer service or call centre experience, and willingness to work 24/7 rotational shifts including

Qualifications

• German proficiency at B2–C2 (spoken & written).
• Good command of English.
• Customer service or call centre experience (retail advantageous).
• Willingness to work 24/7 rotational shifts, including weekends.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with online orders, deliveries, and general enquiries.
• Deliver professional service in German and English.
• Work in a fast-paced, customer-focused environment.

Skills

German language

English language

Customer service

Communication

Education

Matric / Grade 12

Job description

Velenosi&Meredith in Umhlanga, Durban, is seeking a German-speaking Customer Service Consultant for an on-site, full-time role starting August 30 or October 2026. You will support customers in German and English across phone, email and chat, handling orders, deliveries and inquiries in a fast-paced retail environment.

Required: German proficiency (B2–C2), good English, Matric/Grade 12, prior customer service or call centre experience, and willingness to work 24/7 rotational shifts including