General Manager - Hospitality

Placements24; Cape Town; On-site; ZAR 1,400,000 - 2,100,000; Full time

Benefits offered by this job

Performance bonuses

Medical aid & retirement

Accommodation provided

Job summary

Placements24 is seeking a seasoned General Manager to lead a prominent hospitality establishment in Upington, Northern Cape. The role requires deep expertise in hotel operations, guest services, F&B, finance, sales, and marketing, with accountability for profitability and service standards.

You will direct a diverse team, drive strategic initiatives, and ensure compliance with health and safety regulations.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 8 years of progressive experience in hospitality management, with at least 5 years in a General Manager or senior leadership role.
• Proven track record of successfully managing hotel operations and driving profitability.

Responsibilities

• Oversee all daily operations of the hospitality establishment across departments.
• Develop and implement strategic plans to achieve financial targets, increase revenue, and control costs.
• Manage and motivate a diverse team, fostering excellence, teamwork and guest satisfaction.
• Ensure adherence to health, safety, and hygiene standards and regulations.
• Develop and execute sales and marketing strategies to enhance occupancy and brand visibility.
• Manage relationships with suppliers, vendors, and local authorities.

Skills

Leadership

Financial acumen

Guest service

Education

Bachelor's in Hospitality

Job description

About the Role Our client is seeking a seasoned and charismatic General Manager to lead their prominent hospitality establishment in Upington , Northern Cape . This executive role requires a comprehensive understanding of hotel operations, including guest services, food and beverage, finance, sales, and marketing. The successful candidate will be responsible for driving profitability, ensuring exceptional guest experiences, and maintaining the highest standards of service and operational efficiency. This is a significant opportunity to lead a key business in a growing tourist region.

Key Responsibilities

• Oversee all daily operations of the hospitality establishment, ensuring seamless service delivery across all departments.
• Develop and implement strategic plans to achieve financial targets, increase revenue, and control costs.
• Manage and motivate a diverse team of staff, fostering a culture of excellence, teamwork, and guest satisfaction.
• Ensure adherence to all health, safety, and hygiene standards and regulations.
• Develop and execute sales and marketing strategies to enhance occupancy rates and brand visibility.
• Manage relationships with suppliers, vendors, and local authorities.

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 8 years of progressive experience in hospitality management , with at least 5 years in a General Manager or senior leadership role.
• Proven track record of successfully managing hotel operations and driving profitability.
• Strong financial acumen, including budget management and P&L responsibility.
• Excellent leadership, communication, and customer service skills.
• Knowledge of the Northern Cape hospitality market is advantageous.

Benefits

• Highly competitive salary package with substantial performance-based bonuses.
• Comprehensive medical aid, retirement fund, and other executive benefits.
• Accommodation allowance or on-site residence may be provided.
• Significant opportunities for professional growth and career advancement within the hospitality sector.
• The opportunity to lead a premier establishment in Upington .