Boutique Hotel General Manager

Placements24; Centurion; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Performance bonus

Medical aid

Retirement fund contributions

Accommodation allowance or on-site

Career growth opportunities

Job summary

Placements24 is seeking a charismatic Boutique Hotel General Manager to lead a premier property in Centurion. This hands-on role focuses on delivering exceptional guest experiences while driving revenue, controlling costs, and upholding brand standards in a luxury setting.

You will manage a high-performing team, optimize occupancy and profitability, and maintain the property’s distinctive charm. A strong background in luxury hospitality, strategic thinking, and excellent leadership are essential.

Qualifications

• Minimum of 5 years of experience in hotel management, preferably in a boutique or luxury setting.
• Proven success in P&L management, revenue generation, and cost control.
• Exceptional customer service skills and a deep understanding of luxury hospitality standards.
• Strong leadership, communication, and problem-solving abilities.

Responsibilities

• Oversee all day-to-day operations of the boutique hotel, ensuring exceptional guest service and satisfaction.
• Develop and implement strategies to maximize occupancy, revenue, and profitability.
• Manage budgets, control expenses, and ensure efficient resource allocation across all departments.
• Lead, train, and motivate the hotel team to uphold high service standards and foster a positive work environment.
• Maintain the property's unique aesthetic and operational integrity, ensuring a memorable guest experience.

Education

Degree in Hospitality Management or Business Administration

Job description

About the Role

Our client seeks a charismatic and results-driven Boutique Hotel General Manager to lead their premier property in Centurion . This role requires a hands-on leader with a passion for delivering exceptional guest experiences and managing all facets of hotel operations. You will be responsible for driving revenue growth, controlling costs, maintaining brand standards, and ensuring a motivated and high-performing team. The ideal candidate will have a strong understanding of the luxury hospitality market and a commitment to operational excellence, contributing to the unique charm and success of this distinctive boutique hotel, while fostering a sophisticated and welcoming atmosphere for every guest.

Key Responsibilities

• Oversee all day-to-day operations of the boutique hotel, ensuring exceptional guest service and satisfaction.
• Develop and implement strategies to maximize occupancy, revenue, and profitability.
• Manage budgets, control expenses, and ensure efficient resource allocation across all departments.
• Lead, train, and motivate the hotel team to uphold high service standards and foster a positive work environment.
• Maintain the property's unique aesthetic and operational integrity, ensuring a memorable guest experience.

Requirements

• Minimum of 5 years of experience in hotel management, preferably in a boutique or luxury setting.
• Proven success in P&L management, revenue generation, and cost control.
• Exceptional customer service skills and a deep understanding of luxury hospitality standards.
• Strong leadership, communication, and problem-solving abilities.
• Relevant degree in Hospitality Management or Business Administration is advantageous.

Benefits

• Attractive salary and bonus structure tied to performance.
• Comprehensive medical aid and retirement fund contributions.
• Accommodation allowance or on-site housing option.
• Extensive opportunities for professional growth and industry networking.
• A dynamic and rewarding work environment within a sought-after brand.