General Manager

HotelJobs; Montagu; On-site; ZAR 1,200,000 - 2,000,000; Full time

Job summary

HotelJobs seeks an experienced General Manager to oversee two boutique hotels in a Western Cape town. The role requires hands-on leadership, financial acumen and a strong guest-first mindset to drive performance and development across properties.

You will own budgeting, rate strategy, and revenue management while building a tight-knit team. Fluency in English and Afrikaans is essential, with German knowledge advantageous, and a genuine commitment to the local community.

Qualifications

• 8–10 years of senior hospitality management experience in boutique or small-hotel operations.
• Experience managing more than one property is advantageous.
• Proven ability to own decisions with accountability and integrity.

Responsibilities

• Oversee daily operations and strategic performance of two hotels.
• Drive commercial outcomes including rate strategy and revenue performance.
• Build and lead a high-performing team within a small-town community.
• Cultivate robust relationships with local suppliers, peers and stakeholders.

Skills

Hospitality leadership

P&L management

Budgeting

Revenue optimization

People development

English fluency

Afrikaans fluency

Multi-property oversight

Community engagement

Education

Degree in hospitality management

Tools

Property management system (PMS)

Job description

Our client is seeking an experienced, commercially minded and highly personable General Manager to take overall responsibility for the operation, performance and continued development of two hotels in a beautiful countryside town in the Western Cape. This is a hands-on leadership role for an accomplished hotelier who is equally comfortable overseeing the detail of daily operations, driving commercial performance, developing a strong team and building genuine relationships within the local community.

Essential experience and attributes

• SA Citizen
• 8–10 years of senior hospitality management experience, ideally within a comparable boutique hotel or small-hotel operation.
• Experience working across more than one property would be advantageous.
• A proven ability to work independently, take full ownership and make sound decisions with confidence and accountability.
• High levels of integrity, discretion and trustworthiness.
• Strong commercial and financial understanding, including budgeting, rate strategy, revenue performance and P&L management.
• An exceptional guest focus, with a natural eye for detail and a commitment to consistently high standards.
• A hands-on and instinctive leadership style, with the ability to build, motivate and develop a strong and cohesive team.
• Sound knowledge of property management systems, marketing and revenue management.
• Excellent relationship-building skills, with the ability to connect naturally with local people, suppliers, industry peers and professional contacts.
• A genuine desire to live in and contribute to a countryside, small-town community.
• Food and beverage management experience.
• Fluent in English and Afrikaans (German language skills highly advantageous)
• An established network within the Western Cape hospitality and/or wine industry.
• Experience overseeing more than one property simultaneously.