Catering Service Manager

Placements24; Sol Plaatje Local Municipality; On-site; ZAR 250,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Exposure to high-profile events

Dynamic work environment

Job summary

Placements24 is seeking a Catering Service Manager in Upington to lead our on-site service delivery for events. You will oversee a team of catering staff, manage setup, service, and breakdown, and ensure top-tier guest experiences while maintaining food safety and quality standards.

The role requires strong leadership, exceptional communication, and flexibility to work nights, weekends, and holidays as needed. A hospitality management qualification is preferred.

Qualifications

• Minimum 4 years in a management role within catering or hospitality, focusing on service delivery.
• Proven leadership with ability to motivate and manage a team effectively.
• Strong understanding of event logistics, F&B service, and hospitality standards.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work flexible hours, including nights, weekends and holidays.

Responsibilities

• Lead, train, and manage a team of catering service staff to ensure outstanding performance.
• Oversee setup, execution, and breakdown of catering services at various event venues.
• Ensure adherence to all food safety, hygiene, and service quality standards.
• Act as the primary point of contact for clients during events, addressing needs and resolving issues promptly.
• Manage inventory of service equipment and supplies, ensuring adequate stock levels.
• Collaborate with management on service strategies and continuous improvement initiatives.

Skills

Leadership

Customer service

Event logistics

Communication

Problem-solving

Education

Hospitality management qualification

Tools

Inventory management

Job description

About the Role

Our client, a leading hospitality and catering provider in Upington , is actively seeking a dynamic and experienced Catering Service Manager to oversee and enhance their service delivery across all events. This role is paramount in ensuring that every client receives exceptional service, from the initial booking to the final moments of their event. You will lead a team of service staff, manage on-site operations, and uphold the company's high standards of quality and professionalism. The ideal candidate is a motivated leader with a deep understanding of event logistics, customer service excellence, and a passion for creating memorable experiences for guests. Your expertise will be vital in maintaining and elevating the company's reputation.

Key Responsibilities

• Lead, train, and manage a team of catering service staff to ensure outstanding performance.
• Oversee the setup, execution, and breakdown of catering services at various event venues.
• Ensure adherence to all food safety, hygiene, and service quality standards.
• Act as the primary point of contact for clients during events, addressing needs and resolving issues promptly.
• Manage inventory of service equipment and supplies, ensuring adequate stock levels.
• Collaborate with management on service strategies and continuous improvement initiatives.

Requirements

• Minimum of 4 years of experience in a management role within the catering or hospitality industry, focusing on service delivery.
• Proven leadership skills with the ability to motivate and manage a team effectively.
• Strong understanding of event logistics, food and beverage service, and hospitality standards.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Relevant qualifications in hospitality management or a related field are preferred.

Benefits

• Competitive salary and performance-based bonuses.
• Opportunity to lead service operations for a reputable catering company.
• Professional development and training opportunities.
• Exposure to a variety of high-profile events and clients.
• A supportive and dynamic work environment.