Food & Beverage Service Director

Placements24; Mossel Bay; On-site; ZAR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Salary package commensurate with e x p

Health insurance and retirement

Employee discounts on services and din

Professional development and training

Relocation assistance within Western-C

Chance to be part of a renowned brand

Job summary

Placements24 is seeking a seasoned Food & Beverage Service Director for a luxury hotel and event venue in Mossel Bay, Western Cape. You will lead the F&B operation across restaurants, bars, room service and banqueting, setting service standards and driving revenue and guest satisfaction.

You will recruit, train and manage a large F&B team, optimize costs, refine menus with the Executive Chef, and ensure compliance with health and liquor regulations while upholding the brand's world-class dining

Qualifications

• 8+ years in Food & Beverage management with 4+ years in a director role.
• Strong leadership, communication and interpersonal skills.
• Proven budgeting, cost control and revenue growth.
• Knowledge of culinary trends, beverage programs and service standards.
• Experience in banqueting and conference service for luxury venues.
• Proficiency with F&B software and MS Office.
• Flexible hours including evenings, weekends and holidays.
• Degree in Hospitality Management or related field (desirable).

Responsibilities

• Oversee all F&B operations within the hotel and its venues in Mossel Bay.
• Develop and implement innovative F&B strategies to maximize profitability.
• Manage, train, and mentor the F&B team, including restaurant managers, bar staff, and banquet servers.
• Control inventory, purchasing, and ensure cost management for all outlets.
• Maintain exceptional service standards and guest satisfaction across all F&B touchpoints.
• Develop and refine menus with the Executive Chef, focusing on quality and local produce.
• Ensure compliance with health, safety, and liquor licensing regulations.
• Oversee daily setup and breakdown of all F&B areas.
• Collaborate with marketing on promotions and events in Mossel Bay.
• Conduct regular performance reviews and provide constructive feedback.

Skills

F&B Management

Leadership

Budgeting

Revenue Growth

Customer Service

Education

Degree in Hospitality Management

Tools

F&B management software

MS Office

Job description

About the Role

Our client, a luxury hotel and event venue situated in the picturesque Mossel Bay, Western Cape, is actively searching for an accomplished Food & Beverage Service Director. This senior leadership role is responsible for overseeing all facets of the food and beverage operations, encompassing the hotel's restaurants, bars, room service, and extensive banqueting and conferencing facilities. The ideal candidate will possess a sophisticated understanding of premium hospitality service, exceptional leadership qualities, and a proven ability to drive revenue and guest satisfaction. You will be tasked with setting high standards for service, training and managing a large F&B team, controlling costs, and ensuring a world-class dining and event experience for all guests. This is a pivotal opportunity to shape the culinary and beverage direction of a prestigious establishment in the heart of Western Cape. The director will ensure operational excellence and maintain the highest brand standards.

Key Responsibilities

• Oversee all food and beverage operations within the hotel and its associated venues in Mossel Bay, Western Cape.
• Develop and implement innovative F&B strategies to enhance guest experiences and maximize profitability.
• Manage, train, and mentor the F&B team, including restaurant managers, bar staff, and banquet servers.
• Control inventory, manage purchasing, and ensure optimal cost management for all F&B outlets.
• Maintain exceptional service standards and ensure guest satisfaction across all F&B touchpoints.
• Develop and refine menus in collaboration with the Executive Chef, focusing on quality and local produce.
• Ensure compliance with all health, safety, and liquor licensing regulations.
• Oversee the operational readiness of all F&B areas, including daily setup and breakdown.
• Work closely with the marketing team to develop promotional activities and special F&B events in Mossel Bay.
• Conduct regular performance reviews and provide constructive feedback to the F&B team.

Requirements

• Minimum of 8 years of progressive experience in Food & Beverage management, with at least 4 years in a Director-level role within a luxury hotel or high-end hospitality setting.
• Strong leadership, communication, and interpersonal skills.
• Proven track record in managing budgets, controlling costs, and driving revenue growth.
• In-depth knowledge of culinary trends, beverage programs, and service best practices.
• Experience in banqueting and conference service management is essential for operations in Western Cape.
• Proficiency in F&B management software and Microsoft Office Suite.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• A passion for hospitality and delivering exceptional guest experiences.
• Degree in Hospitality Management or a related field is highly desirable.
• Strong understanding of operational efficiency and quality control in a busy environment in Mossel Bay.

Benefits

• Attractive salary package commensurate with experience and expertise.
• Opportunity to lead F&B operations at a prestigious venue in Mossel Bay.
• Comprehensive health insurance and retirement benefits.
• Employee discounts on hotel services and dining.
• Professional development and training programs.
• Relocation assistance may be considered for the right candidate within Western Cape.
• Chance to be part of a renowned hospitality brand.