About the Role
Our client, a prestigious event venue situated in the picturesque coastal town of Mossel Bay, Western Cape , is seeking a diligent and customer-focused Food & Beverage Supervisor. This role is critical to ensuring the flawless execution of all food and beverage services during events held at the venue. You will lead a team of service staff, oversee inventory, maintain service standards, and guarantee guest satisfaction. The ideal candidate will have a keen eye for detail, excellent interpersonal skills, and a passion for delivering exceptional hospitality experiences in the beautiful Western Cape . This is a fantastic opportunity to join a well-regarded establishment in a sought-after location.
Key Responsibilities
- Supervise and coordinate all food and beverage service activities during events.
- Lead, train, and motivate a team of waitstaff, bartenders, and catering assistants.
- Ensure all service staff adhere to high standards of presentation, service etiquette, and professionalism.
- Manage beverage inventory, including ordering, receiving, stocktaking, and maintaining par levels.
- Oversee the setup and breakdown of dining areas, bars, and service stations for events.
- Handle guest inquiries, requests, and complaints promptly and efficiently, ensuring guest satisfaction.
- Maintain cleanliness and organization of all F&B service areas, adhering to health and safety regulations.
- Collaborate with the Catering Manager and kitchen team to ensure seamless coordination of service.
- Monitor food and beverage quality and presentation during service.
- Assist with scheduling F&B staff to meet operational needs.
Requirements
- Minimum of 3 years of experience in a supervisory role within the food and beverage or hospitality industry.
- Proven experience in event catering or venue management.
- Strong knowledge of F&B service standards, beverage management, and inventory control.
- Excellent leadership, communication, and customer service skills.
- Ability to work effectively under pressure in a fast-paced event environment.
- Knowledge of health, safety, and hygiene regulations is essential.
- Flexibility to work varied hours, including evenings, weekends, and public holidays, based on event schedules.
- A passion for hospitality and a commitment to delivering outstanding guest experiences.
- Must be based in or willing to relocate to the Mossel Bay area.
Benefits
- Competitive salary and potential for gratuities.
- Opportunity to work at a premier event venue in a stunning coastal location.
- Be part of a dynamic team dedicated to creating memorable events.
- Professional development and training opportunities.
- Experience the unique lifestyle of the Western Cape .
- Staff meals and potential discounts.